Commercial Operations Manager

3 weeks ago

Melbourne, Australia MYOB Full time

We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.

**About the Team**

Overflowing with expertise, Group Services keeps MYOB highly tuned and up and running. Made up of several specialised teams including commercial, finance, legal and risk, these are the professionals who drive our business performance, while always ensuring we’ve dotted our I's and crossed our T's

**About the role**

As our newest Commercial Operations manager, you will be the key business partner to support the efficient and effective execution of the organisations strategy.

You will be responsible for analysing data, identifying insights, and providing operational support to ensure flawless coordination across various departments involved in bringing products or services to market in a commercial way.

**What you'll be focussed on**
- Lead forecasting and planning activities, in collaboration with sales leadership, to develop accurate sales forecasts, allocate resources optimally.
- Lead improvement and efficiency of marketing and sales teams and help drive effective sales objectives, strategies and programs.
- Analyse GTM-related data, including sales performance, market trends, customer behaviour, and competitive intelligence, to derive actionable insights.
- Evaluate and optimize GTM (incl. sales and marketing) processes and workflows to improve efficiency, productivity, and effectiveness.
- Implement best practices and standards to ensure consistency and effectiveness across GTM operations.
- Lead the tracking of sales performance against targets and provide recommendations for adjustments as needed.
- Facilitates collaboration with cross-functional teams, including Sales, Marketing, Product Management, and Finance, to drive alignment and optimise processes.

**What we'd love you to bring**:

- Experience in an equivalent role in a SaaS / Technology business.
- Highly developed stakeholder management and credible influencing skills
- Advanced, analytical problem-solving skills, strong data literacy and strong commercial acumen.
- Ability to prioritise in a fast-paced environment.
- Highly developed communication skills and ability to effectively communicate insights and recommendations from data.
- Preference for experience/use of Business Intelligence tools (PowerBI, Tableau, Oracle BI, SQL queries)

**Our Culture & Benefits**

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

\uD83C\uDFA5 See what it's like to work at MYOB and what we're all about.

\uD83C\uDFAF Do your best work in a flexible work environment, right down to financial assistance to set up your home office it’s called Flexperience, and it’s designed by you and your team

\uD83C\uDFAF Our partnership with Smiling Mind helps support the wellbeing of our team members and customers

\uD83C\uDFAF Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment

\uD83C\uDFAF A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more

\uD83C\uDFAF Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

\uD83C\uDFAF Access to best-in-class discounts and vouchers from leading retailers, and a lot more.

We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

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