Team Leader

4 weeks ago

Sydney, Australia NSW Government -Department of Communities and Justice Full time

**Team Leader**
**Department of Communities and Justice**
**South-Western Sydney District**
- **Build a career with the Department of Communities and Justice**:

- **Industry leading training and ongoing career development and support**:

- **Generous leave entitlements including flex leave**:

- **Opportunity: Temporary position available with potential to transition to ongoing**:

- **Salary range $** **$120,859 - $** **$133,183 plus employer’s contribution to superannuation and annual leave loading**:

- **Location: South Western Sydney and Western Sydney Nepean Blue Mountains.**
- The Department of Communities and Justice acknowledges lived experience and how it contributes to the valuable work we do with the community._**Your role**

The Team Leader manages the day-to-day work of housing client service teams, providing direction, support and feedback for all team members to facilitate delivery of quality outcomes; contributes to asset and service delivery planning and makes decisions in relation to asset utilisation and maintenance.

**What you’ll do**

The role is pivotal in managing key relationships within a geographical area and in relation to specific housing services as well as managing the implementation of change within the team.

Within the role you will promote and participate in community building programs and whole of government initiatives to strengthen communities and enhance opportunities for community participation.

As Team leader you will also work collaboratively with other service delivery teams within the district to enhance access, effectiveness, quality of service delivery and client outcomes.

**What we’re looking for**
- Will need to be able to motivate and encourage team/unit to achieve the best possible outcomes for clients and the department, in a high-volume work environment.
- Will need to be able to research and analyse information and make decisions based on relevant evidence.
- Can communicate effectively to efficiently foster and manage key stakeholder engagement, both internal and externally

**Essential Requirements**
- Possession of Current/Valid Driving licence.
- Cleared Working with Children’s Check (or willing to obtain), where required.

Download the role description.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

**Question 1**

Give an example of how you have been successful at empowering a staff member to improve performance?

**Question 2**

As Team Leader you will drive performance whilst balancing customer service commitments. Please provide an example that highlights your ability to achieve business targets whilst ensuring customer service delivery standards are maintained.

**Applications close **11:59pm AEST Tuesday, 20th February 2024

**Got a question?**

For more information about the role or what it’s like to work for DCJ, we invite you to contact:
Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
- By having more Aboriginal staff in DCJ we can build staff’s capability to work with communities in a way that builds trust._
- That’s why we need you. That’s why we want you. That’s why we’ll achieve so much more if you’re here with us._
- For support and guidance, please refer to the DCJ _Careers for Aboriginal People_ which is a culturally safe resource for Aboriginal people. _

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

Talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

**_

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