![TSA Group](https://media.trabajo.org/img/noimg.jpg)
Customer Support Officer
2 months ago
Company Description
At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations.
TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and delivering the best technology to their customers, and that’s why we partner with them so well.
As a Customer Support Officer you will answer inbound calls from customers, build rapport and provide outstanding customer solutions. You will navigate through multiple systems, whilst maintaining customer engagement on the phone, and confidently handle technology faults, complaints and trouble-shooting issues. Don’t worry - we will teach you everything
**Job Description**:
**What you need to know**:
- Hybrid work after probation
- Base Salary of $48,000 plus Super and a Monthly Incentive Structure
- Our customers need us around the clock, so this role works on a roster across Monday - Sunday between 6am - 9pm (shifts are 7.6 hours, work 5 days per week).
- Once you pass probation, not only will your salary increase by $2,000 annually, you can choose to work from home on a hybrid model, and adopt a 9 day fortnight
- Located in West Perth
- Gain a Cert III in Business whilst you learn
**Why work with TSA?**
- Our #TSAWays are what we are all about. Think of them as the vibe
- Join a company that promotes from within - work your way up and across the business
- Comprehensive training, with ongoing coaching and development
- A vibrant and rewarding recognition program - We love to celebrate our people
- We are proud of our fun, friendly and supportive team environment
**Qualifications**:
**So, who are you?**
- A Great Character - respectful, open, honest, transparent and authentic, with integrity
- A Strong Communicator - personable as well as articulate
- Driven - no task is too big
- Technically Savvy - can navigate multiple systems at once
- Organised - you are always two steps ahead
- Engaging - people love interacting with you
- Resilient - you bounce back from difficulties
- Collaborative - you love working with and learning from others
- Flexible - you work around requests to ensure results are delivered
Additional Information
**Check out our social media pages**:
- Instagram: tsa_group_
-
Customer Support Officer
2 weeks ago
West Perth, Australia TSA Group Full time**Company Description** At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Support Officer
1 week ago
West Perth, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Support Officer
3 weeks ago
West Perth, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Support Officer
1 day ago
West Perth, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Service Officer
3 days ago
Perth, Australia Support Services - InfraBuild Full time**About the role**: Join our successful and tight-knit team in our Bibra Lake Steel Centre branch. This role will be working closely with both our Sales and Operations teams, to ensure customers have a positive experience with Infrabuild Steel Centre. This is an exciting opportunity for someone looking to build on their existing customer service/sales...
-
Customer Service Officer
1 week ago
West Perth, Australia TSA Group Full timeCompany Description TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. We’re a purpose driven business and our mission is clear. We endeavour to create experiences that...
-
Customer Service Officer
1 month ago
West Perth, Australia TSA Group Full timeCompany Description TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. We’re a purpose driven business and our mission is clear. We endeavour to create experiences that...
-
Customer Service Officer
1 month ago
West Perth, Australia TSA Group Full timeCompany Description TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. We’re a purpose driven business and our mission is clear. We endeavour to create experiences that...
-
Customer Service Officer
1 month ago
West Perth, Australia TSA Group Full timeCompany Description TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. We’re a purpose driven business and our mission is clear. We endeavour to create experiences that...
-
Customer Support Officer
1 month ago
Perth, Australia Weir Group Full timeProvide excellent customer service to our key customer accounts - Full time - Permanent opportunity within our Perth office! - 11.5% Superannuation Do you thrive on positive people interactions and excel at data entry? Then we are looking for you, a dynamic individual to become out next superstar Customer Service Officer. Working at our fantastic modern...
-
Customer Service Officer
3 weeks ago
West Perth, Australia TSA Group Full timeCompany Description TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines. We’re a purpose driven business and our mission is clear. We endeavour to create...
-
Customer Support Officer
1 week ago
Perth, Australia Wood Recruitment Full timeWould you like to work in a big office in Cannington, helping people by taking customers' orders and answering their enquires about the product sold? Our client continues to grow from strength to strength and can now boast over 60 years of successful operation. It is one of the most well-respected companies within its field of expertise. They are market...
-
Customer Support Officer
1 day ago
Perth, Australia Wood Recruitment Full timeWould you like to work in a big office in Cannington, helping people by taking customers' orders and answering their enquires about the product sold? Our client continues to grow from strength to strength and can now boast over 60 years of successful operation. It is one of the most well-respected companies within its field of expertise. They are market...
-
Customer Support Officer
7 days ago
Perth, Australia Talent International Full timeaustralia perth permanent negotiable**Key requirements of the role**: - Answering inbound call enquiries from new and existing customers. - General CRM administration. - When required, office administration and general support. - Registering new business customers, and going through the process of getting their company websites up and running. **Ideal...
-
Support Officer
2 months ago
Perth, Australia Chandler Macleod Full time**Support Officer - Customer Care** As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our...
-
Support Officer
2 months ago
Perth, Australia Water Corporation Full time**Support Officer - Network Customer Support** **-** **11OM** **Primary Location** WA-Perth - South-Canning Vale Depot **Organization** Customer Service - **Permanent Opportunity based in Balcatta** - **Immediate start** - **Salary: $74,548 + Super** **Where can water take you?** Working for Water Corporation means you'll be part of an essential...
-
Customer Service Officer- Part Time
1 month ago
West Perth, Australia TSA Group Full timeCompany Description TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. We’re a purpose driven business and our mission is clear. We endeavour to create experiences that...
-
Customer Service Officer
2 weeks ago
West Perth, Australia Capricorn Full time**Who are we?** Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel...
-
Customer Support Officer
4 weeks ago
Perth, Australia PERSOLKELLY Full timeSeeking a Customer Support Officer to work within Employment Services for an ongoing contract. Customer Support Officer (Employment Services) Cannington Seeking an additional Customer Support Officer to work within Employment Services for an ongoing contract. The purpose of this role is to complete customer service and associated administration to support...
-
Customer Billing Operations Support Officer
1 week ago
Perth, Australia Water Corporation Full time**Primary Location** WA-Perth - North-Balcatta Office **Organization** Customer Billing Operations - ** $77,678 + 11% Super**: - **Fixed Term until 31**st** December 2024**: - **Based in Balcatta** **About the role** As a Support Officer - Customer Billing Operations you will be responsible for providing high-level administrative support to our Business...