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Customer Support Officer

1 month ago

Perth, Australia PERSOLKELLY Full time

Seeking a Customer Support Officer to work within Employment Services for an ongoing contract.

Customer Support Officer (Employment Services) Cannington

Seeking an additional Customer Support Officer to work within Employment Services for an ongoing contract.

The purpose of this role is to complete customer service and associated administration to support job seekers along their journey to find meaningful employment. You don't need industry experience, but you do need strong admin skills, great customer service and to be reliable.

Our Client, an Australian based not-for-profit company specialise in providing employment services and community services in Cannington.

Location: cannington
Payrate: $33-35.00 per hour + super dependant on experience
Start date: Immediate start
Finish date: ongoing with possibility of extension/permanency

This is a fulltime role (8.30am - 5pm, Monday to Friday with one hour lunch) as a contract role with possible permanency. They are looking to get positions started ASAP.

Your primary responsibilities will include:

- Booking appointments with customers
- Formatting resumes
- Engaging with customers on a day to day basis
- General office administration duties

About You
- Minimum 12 months experience working in an Administrative/ Customer Service office-based role
- Exceptional communication skills and ability to multitask
- Proactive and organised with the ability to learn quickly
- Ability to utilise initiative and problem solve
- Experience with Microsoft Office suite
- Good experience with objection handling/ complaints management

Essential:

- Be able to pass a police clearance
- Must have the ability to hold a MyGovID account (Australian recognised identity document + medicare)

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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