Client Care Operator

2 months ago

North Ryde, Australia Laverty Pathology Full time

Client Care Operator

**Job reference**: #6060**Brand**:Laverty Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Full Time (Permanent) 38 hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About **us**
- Laverty Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.**About the role**
- We are seeking an individual who is highly motivated to become part of a passionate and engaged team. Your key responsibilities will include, but not be limited to, the following:
- Answering phones
- Communicating with Hospitals, Drs, Nursing Homes and Government Bodies
- Ability to understand and ensure compliance with WHS policies and guidelines
- Achieving Departmental KPIs
- General office duties
- Maintaining Client confidentiality

**About you**
- To be considered for this position, you will need to have a great blend of skills, including:
- Has exceptional communication skills
- Ability to work under pressure and as part of a team
- Enjoys a fast-paced working environment
- Has a willingness to learn
- Ability to follow protocols and procedures
- High level of attention to detail
- Ability to communicate effectively with team members and other departments both verbally and written
- Basic computer skills
- A professional attitude towards confidentially

**Employee benefits and wellbeing**
- Access to a marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.

**How to apply**Right to work, background checks and clearances**
- You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work. The selection process may include relevant background and clearance checks to assist in determining your suitability for the role.**Vaccines and immunisation**
- Laverty Pathology is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for health care workers.**Our commitment to diversity and inclusion**
- Laverty Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

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