Project Coordinator

2 weeks ago

Toowoomba City, Australia HB Recruitment Full time

$80,000 + Super
- On-going support and training
- Must have exceptional communications skills

Are you an organized, IT-savvy professional with a passion for efficient project management? Our client, an ICT services provider with several small branches throughout Australia, is currently seeking a full-time, Project Coordinator for their Toowoomba Office.

If you're ready to take your career to the next level, we have an exciting opportunity for you. As an IT Project Coordinator with our client, you'll play a pivotal role in ensuring project success by overseeing scheduling, communication, and driving results. This is your chance to be part of a dynamic team that values organization, effective communication, and achieving project excellence.

**About You**: We're looking for a professional who embodies these qualities:

- Strong organizational skills and a schedule-based mindset
- Excellent communication abilities with customers, internal staff, and subcontractors
- IT knowledge with a desire to delve into project management
- Process-driven approach with a knack for meticulous documentation
- Understanding of the importance of scheduling, communication, and project success
- "Get things done" attitude with a proactive approach
- Ability to multitask efficiently and work well in a fast-paced environment
- Office-based orientation with a commitment to being present for essential in-office activities

**Key Responsibilities**:

- Efficiently triage project issues to the appropriate teams
- Ensure accurate ticket categorization for billing purposes
- Review weekly timesheets, enforce time entry policies, and mentor for note quality
- Manage project workplans, templates, and initial project planning
- Allocate resources, remove roadblocks, and manage escalations
- Ensure quality service delivery and timely ticket escalation
- Facilitate internal communication, provide project progress reports, and escalate issues
- Liaise with procurement for correct project scheduling timing
- Build relationships with 3rd party vendors, coordinate schedules, and oversee their progress
- Handle out-of-scope changes, liaise with sales for scope adjustments, and ensure project profitability

**Requirements**:

- Previous experience in project coordination or IT-related roles
- Strong organizational and multitasking skills
- Excellent communication skills
- IT knowledge and a desire to explore project management
- Commitment to proactive and efficient work
- Relevant certifications or training in project management are a plus

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