Key Account Manager Truganina Vic

3 weeks ago

Truganina, Australia Ceva Logistics Full time

**YOUR ROLE**

The Key Account Manager is based from our Truganina VIC 3PL campus and is responsible for profit, retention, growth and primary relationship management with a portfolio of CEVA’s contract logistics customers.

You’ll own the account from a commercial, legal and performance perspective, with deep relationship management and organic growth / blended cross-sell opportunities featuring in your objectives as well.

**WHAT ARE YOU GOING TO DO?**

Specifically, you will:

- Drive organic business growth, identifying and quoting opportunities with the customer
- Manage and communicate customer requirements and oversee operational implementation
- Manage financial performance by maintaining healthy account profitability, as well as accounts receivable and claims mitigation / resolution
- Manage service performance, meeting customer’s KPIs, milestones, invoicing accuracy, escalations and improvements
- Ensure customer SLAs and business requirements are met
- Drive organic business growth, identifying and quoting opportunities with the customer
- Actively participate in new business tenders for your accounts partnering with our business development, solution design and other teams.

**WHAT ARE WE LOOKING FOR?**

You should also have:

- Strong commercial and financial acumen, as well as good analytical capability
- Proven ability to deliver strong results against robust and meaningful targets and/or KPIs
- Sound communication, planning, presentation and negotiating skills.
- Own vehicle, valid driver licence and willingness to undertake travel as required on an infrequent basis.

**WHAT DO WE HAVE TO OFFER?**

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

CEVA Logistics' Diversity Statement:
As a global organisation, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.

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