Performance Manager

4 months ago

Sydney, Australia Uncommon People Full time

For our client **Benedictus Media**, we're looking for a **Performance Manager** in Sydney

Benedictus Media is a boutique full-service media agency established in 2008.

We take pride in our commitment to provide ethical media buying and planning services for cause related & purpose focussed brands, maximising their communications’ effectiveness through a genuinely transparent & results-driven approach.

We became the first B Corp certified media agency in 2016 and remain energised by our purpose to do better for our people, our clients, and the planet. We want to create positive change through advertising, whilst leading the charge to reduce emissions and raise ethical standards in advertising.

Our clients include the only ‘clean’ QSR, Guzman Y Gomez, ethical investment fund and ESG leader, Australian Ethical, UTS, The Australian Marine Conservation Society and The Benevolent Society, amongst others.
- We do not and will not work with clients who do not share our ethical stance. So no unethical industries such as fossil fuels or fast fashion, heavy polluters, businesses with bad labour practices and we prioritise working to help clients who aspire to driving better outcomes for people, planet and the natural world._

**The Role**

This is a unique opportunity for a Performance Manager to join our expanding team.

The Performance Manager will work within the media team and provide best practice digital media planning, buying and performance across BM clients, always looking to buy media more effectively to drive optimal client outcomes whilst minimising environmental impact, leaning on their digital performance marketing experience and knowledge of the tools.

The role will involve managing a small team initially including an Account Executive and a Junior Account Exec. The Performance Manager will also be heavily supported by our digital and client leadership team and will work across a broad range of clients.

**Responsibilities**:

- Responsible for managing client accounts and overseeing campaign performance on a daily basis.
- Lead the implementation process for performance channels/tactics - campaign set-up, manage campaigns, monitor pacing, optimise to maximise performance in-line with client objectives, reconcile budgets, and ensure best practice.
- Develop client recommendations, post-analysis, reports, and campaign post documents.
- Implement tagging for clients to measure campaign performance and business intelligence.
- Regularly monitor campaign performance using various analytics tools, such as Google Analytics and social media insights. Analyse data to identify trends, patterns, and areas for improvement. Manage digital report dashboards, providing insights and recommendations for campaign improvement.
- Ensure accurate billing and reporting of client & platform spends.
- Collaborate with the leadership team to develop processes and procedures that will holistically improve campaign performance, effectiveness, and management.
- Provide exceptional client service by ensuring smooth operations within the team, managing client and team requests in a timely manner, and managing expectations to meet deadlines.
- Oversee the performance and effectiveness of the Account Executive and Junior Account Executive, providing coaching, training, and inspiration to ensure they meet deadlines.
- Contribute to the cultural glue and symbols that create an inclusive and progressive workplace
- Stay up-to-date with the latest trends and best practices in digital marketing, including emerging technologies, social media platforms, and industry developments.

**Skills & Experience Requirements**:

- Bachelor's degree in marketing, business, or a related field.
- Minimum of 2-3 years of experience in digital marketing.
- Previous client management experience.
- Articulate and well accustomed to a client-facing role.
- Proficiency in digital marketing platforms, including social media, SEM, and display advertising.
- Experience working in campaign operations across the programmatic landscape, utilising programmatic DSP's
- A thorough understanding of Search & bid management tools
- Thorough understanding of tag management tools for setting up tracking and conversion goals.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Strong business acumen and understanding of marketing principles.

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