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Wellness Centre Float Assistant

1 month ago

North Strathfield, Australia City Cave Float & Wellness Centre North Strathfield Full time

City Cave North Strathfield have an exciting opportunity for a highly motivated part time or casual Float Assistant. This role will suit someone who loves to support our clients through exceptional customer service ensuring the best City Cave experience.

Key Responsibilities
- Ensure that the customer service needs and expectations are exceeded daily.
- Ensure facility remains clean and well presented at all times.
- Make sure all Float Rooms are clean and dry between clients.
- Make sure all-Infrared Sauna Rooms are clean and prepped for the next client.
- Herbal Tea/Water service.
- Washing teacups and glasses.
- Overall operational control and performance of the City Cave Centre.
- Merchandising of inventory.
- Administration and Diary Management.
- Complete Water Chemistry Test and treat effectively.
- Respond to all customer feedback and enquiries promptly.
- Ensure all facilities and services are in a safe and operational capacity
- Maintain sales and second line of income targets.

**About you**
- Experience in sales and customer service.
- Positive attitude.
- Results and sales driven.
- Professional phone manner.
- Good work ethic.
- Clean and tidy appearance.
- High-level communication skills.
- Ability to work to deadline.
- Responsible and organised.
- Willing and able to pursue upsell and future booking opportunities.
- Ability to work both autonomously and in a team.
- Available to work day time, evenings and weekends.

**Why work for us? City Cave Benefits**:

- Work for the leading brand in float, sauna and massage therapies in Australia.
- Join a team that ensures we always aim to satisfy our clients and continually set out standards higher.
- Supportive work environment with career progression opportunities.
- Work in the growing wellness industry, helping others.
- Discounted City Cave services.

We are a busy centre, and open until 9:00pm 7 days per week so the ability to work the evenings is essential.

**Job Types**: Part-time, Casual
Part-time hours: 20-30 per week

**Salary**: $20.33 - $37.37 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Afternoon shift
- Evening shift
- Morning shift

Supplemental pay types:

- Bonus
- Penalty rates

Ability to commute/relocate:

- North Strathfield, NSW 2137: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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