Integration Application Support Officer

9 months ago


Brisbane, Australia Queensland Health Full time

**The role**: The Integration Application Support Officer will assist in the development of end user products and materials including end user training guides, instruction manuals, online training modules and job aids to facilitate effective, consistent and informative client service delivery.

**In addition to this you will be responsible for**:

- Perform ongoing evaluation and assessment of the standard operating procedures quality and effectiveness modifying material where required.
- Prepare the software requirements specifications, systems design, support and procedural documentation to ensure critical intellectual property is captured and is able to be maintained.
- Work with key stakeholders to identify, analyse and document technical process and requirements.
- Participate in formal change and problem management practices by developing, troubleshooting, configuration management, testing, validation, and documentation of all changes in responsibility area.
- Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.

Are you right for this role?
- High level interpersonal skills including the ability to effectively communicate orally and in writing and to work collaboratively with key internal and external stakeholders with a view to providing clear understanding of Information Technology related problems and solutions.
- Sound understanding of AUSLAB workflows and experience in using the integrated procedures in a laboratory or similar.
- Proven effective consultation, facilitation, written and oral communication skills for use in a complex program/project environment.
- Demonstrated ability to develop and maintain stakeholder relationships to support effective business transformation, including the ability to influence key stakeholders.
- Demonstrated analytical, conceptual, and problem-solving skills and ability to co-ordinate multiple tasks within agreed priorities, timeframes, and accountabilities.
- Ability to work individually and within a high performance team with time critical and financially constrained tasks and complex deliverables by providing guidance and supervision of other team members and project resources.

**About eHealth Queensland**: eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
**Benefits of working with eHealth Queensland**: By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development


  • Integration Consultant

    7 months ago


    Brisbane, Australia Integration Works Full time

    **Design, Delivery and Solutions** - Use your knowledge to assist Senior Integration Consultants in the production of designs that exceed customer expectations - Retain a holistic view of the project whilst working on delivery of the solution - Escalate issues in a timely manner and assist in resolving - Ability to work with the client with mínimal...


  • Brisbane, Australia Blackroc Full time

    Hybrid Work - Good work culture **BLACKROC** is currently working with an upcoming SaaS company here in Brisbane looking for their newest Application support officer. The ideal person should have a strong background in **Support work** and be able to effectively communicate and handle issues with external clients. To be successful in the role you will...

  • Application Specialist

    6 months ago


    Brisbane, Australia Queensland Health Full time

    **The role**: **In addition to this you will be responsible for**: - Provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework Are you right for this role? - Demonstrated ability in developing and promoting...

  • Integration Lead

    7 months ago


    Brisbane, Australia Bluefin Resources Full time

    12 month contract with possibility of extension! - Premium daily rate! - Flexible hybrid working - 3 days in office! - **Premium daily rate!**: - **12-month contract - with possibility of extension**: - **Three days a week in office hybrid working!** **The Company** A Brisbane-based company currently undergoing a comprehensive digital transformation to...


  • Brisbane, Australia Jacobs Full time

    Uncapped training and development - Free parking, corporate discount program and lifestyle leave - Flexible working arrangements available **Tell me about this role**: *** We are currently looking for a security cleared (NV1 or higher) integrated Logistics Support (ILS) Officer to join our team on a permanent basis. No two days are the same in this role...


  • Brisbane, Australia Queensland Health Full time

    **Role responsibilities**: - Assess and analyse data from multiple sources to ensure the integrity of the demographic data of Queensland Health patient records to support patient safety. - Follow up on investigations and outstanding requests in a timely manner. - Process reports daily to assist with assessing the accuracy and integrity of patient...

  • Integration Specialist

    7 months ago


    Brisbane, Australia Queensland Police Service Full time

    The Mobile Capability Centre (MCC) is responsible for the end-to-end delivery of mobile services to the QPS and is an industry leader in mobility within the public safety sector. With close to 10,000 mobile devices deployed to sworn officers across the state, the MCC seeks to continue the digital transformation for the police and community safety portfolios,...

  • Manager, Integrity

    2 months ago


    Brisbane, Australia Queensland Treasury Full time

    In this role you will play a critical role in providing integrity advice to the Commissioner of State Revenue and senior executives. You will also collaborate with key integrity stakeholders to ensure compliance with relevant government and organisation policies, codes, legislation and guidelines to maintain government and public trust in QRO. **Your typical...


  • Brisbane, Australia Queensland University of Technology Full time

    $68,092 to $71,638 - Ongoing, full-time - Kelvin Grove **Who are we looking for?** Queensland University of Technology (QUT) is seeking a Work Integrated Learning Support (WILS) Officer to join Office of the Deputy Dean, Faculty of Health, Academic Division. The WILS Officer is a key role in the Faculty of Health’s Work Integrated Learning Support Team....


  • Brisbane, Australia Boeing RIV Site Full time

    About Boeing Defence Australia Boeing Defence Australia (BDA) is shaping the future of aerospace and delivering and supporting some of the nation's most important programs for the Australian Defence Force. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence. We currently...


  • Brisbane, Australia Transport and Main Roads Full time

    Vessel Traffic Services (VTS) are recognised internationally as an aid for safe and efficient movement of vessels. Maritime Safety Queensland is the VTS provider for VTS in Queensland. VTS centres are traffic control centres for shipping in ports and their surrounding waterways. They operate 24 hours a day and use shore-based systems to help identify and...


  • Brisbane, Australia Torrens University Australia Full time

    Who we are: - At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That’s why we’re on a mission to...


  • Brisbane, Australia BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...


  • Brisbane, Australia Hudson Australia Full time

    Due to the nature of the role, there is a requirement for 4 days in the office in** **Fortitude Valley** with the opportunity to WFH 1 day per week. You will be part of a dynamic, driven team who's end goal is successful functioning. **Responsibilities include but are not limited to**: - Provide L2/3 Financial ERP Application Support for the Service Desk...


  • Brisbane, Australia Education Full time

    About the Role You will be Manager in the Central Office team for Integrated Responses and Educational Precincts Initiatives, leading the implementation of a new integrated response support model and managing significant change in the way the department and schools approach school-community partnerships. **Equity and Excellence**: Realising the potential of...


  • Brisbane Central Business District, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment has a fantastic 3 Month Contract opportunity for an Application Support Officer. Working with key stakeholders you will support, document and design support processes to assist with optimisation of current business systems. Key Responsibilities Day to day support of Business Applications Assist in Business Systems availability and...


  • Brisbane, Australia Queensland Corrective Services Full time

    This is a rare opportunity to bring your applied skills in changing and transforming business processes and operations to a newly established program management team leading significant transformational change and project delivery! A career defining opportunity, not to be missed. As the Manager, Business Integration, you will support the Director, CCSO...


  • Brisbane, Australia HAYS Full time

    A local government opportunity on a 12-month contract! **Your new company** Join one of the largest Council's in Australia who provide community services and facilities to a growing population representing many different cultures. You will sit within the Corporate Governance branch which provides high quality advice, processes and best practice governance...


  • Brisbane, Australia Queensland Health Full time

    Under s25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander Community. About the role Coordinate administrative support to Genetic Health Queensland to enable the provision of effective and appropriate health care to Aboriginal and Torres Strait...


  • Brisbane, Australia Attribute Consulting Full time

    Are you well versed with APIs? - Well known brand in the travel industry - Flexible working arrangements **Integration Support Analyst** **Perm: $110k + super** **Attribute is pleased to partner with this household brand in the travel industry as they seek a Integration Support Analyst. We are looking for an Integration Support Analyst to assist with...