National Operations Manager

1 week ago

Seven Hills, Australia Grace Removals Full time

Are you ready to work with an industry leader and enhance your leadership abilities? If you’re passionate about making an impact, this role is perfect for you

This position, reporting to the Director of Moving Services, manages and develops national removal operations to ensure they work together as a unified team.

**About the Role**

Your duties will be but are not limited to:

- Be instrumental in the preparation and development of the operational budgets for each financial year in conjunction with Regional General Manager (RGM)
- Plan and direct, in conjunction with the National Service Delivery Manager, an “Operational Standard of Service” which is implemented nationally
- Work to develop continuous productivity improvements while ensuring cost control is maintained and customer service are being delivered at the highest level.
- Develop and use effective tools to analyse and measure labour performance of transport and warehouse. Report to Branch Manager on additional or reduced labour trends due to service activity.
- Ensure regular and open communications with the company directors. Ensure weekly updates and reporting is on time and ensure all operational KPI’s are met
- Hold regular informative meetings with operational management to discuss the performance, results and development within their Region and keep informed Branch Managers and Regional General Managers on issues and outcomes within their branch/region
- Develop and implement a standard KPI matrix with statistical data relating to performance for all branches with routine reporting periods
- Have knowledge of and if necessary, provide support to customer’s operational queries at all levelsMotivate, manage, discipline and control all staff who report to you to meet the requirements of all company policies and procedures.

**About You**
- At least 5 years’ experience in managing Removals Operations
- Ability to work in a matrix team environment.
- Previous experience in contract negotiations and managing supply contracts.
- Ability to extract and analyse data and formulate data-based improvement plans.
- Excellent communication and interpersonal skills
- Excellent organisational and leadership skills and the ability to prioritise, meet details and manage multiple tasks
- Excellent computer skills including Word and Excel.Willingness to travel interstate

**What’s in it for you?**
- A competitive salary with a generous bonus scheme that rewards for great work
- Flexible working arrangements - opportunity to Work from Home and on site or be incentivised to work on site only.
- The opportunity of career advancement through mentoring and our learning and development program
- The opportunity to work with a great team in a dynamic fast paced environment
- A fantastic employee reward and recognition program, as well as market leading employee benefits program, access to our confidential EAP wellness program, Perkbox, discount financial products, novated lease salary sacrifice and much morCompany paid training and personal development opportunities.

**About Grace Group**

Grace is Australia's leading services company, committed to excellence and passionate about our people. With over a century of experience, we've established a reputation for delivering outstanding service in relocation, removals, and information management. We view our employees as our greatest asset and attribute our success to their dedication and talent. This is why we invest significantly in their development, offering comprehensive training, career advancement opportunities, and a diverse and inclusive work environment. Grace provides a stimulating and rewarding environment where employees can reach their full potential. We support their growth with practical training, formal education, and chances for internal movement and promotions. Our dedication to inclusivity means we strive to create a workplace where everyone, regardless of their background, feels valued and included.

  • National Service Manager

    2 weeks ago

    Seven Hills, Australia On Demand HR Recruitment Full time

    **About Us**: - Global Facilities Maintenance has been delivering comprehensive Programmed Maintenance and Reactive Service Solutions to large commercial food, beverage and industrial equipment for customers across Australia for over 30 years. We provide food and beverage equipment installation, warranty servicing, programmed maintenance and reactive...

  • National Service Delivery Manager

    3 weeks ago

    Seven Hills, Australia Grace Removals Full time

    **National Service Delivery Manager** - Key leader role in iconic Australian brand - Competitive salary package and generous rewards - Opportunity to define our customer centric focus Grace is looking for an enthusiastic and motivated individual to lead our service delivery activities and ensure they remain fit for purpose to meet the high expectations of...

  • Storage Manager

    4 weeks ago

    Seven Hills, Australia National Storage Full time

    **Permanent Full Time Role** **No Nights, Sundays or Public Holidays for a Great Work/Life Balance** **Paid Parental Leave and Well-being Subsidies like Employee Assistant Programs and Health Reimbursements** **About Us**: Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions in 200+...

  • National Sales Manager

    3 weeks ago

    Seven Hills, Australia Advanta Full time

    **Introduction**: **About the Company**: Advanta is an Australian commercial seating manufacturer, supplying to the Australian and International commercial project markets through our dealer network. Our aim is to give every client an excellent customer service experience, superior quality products and outstanding after sales service - in short a ‘WOW’...

  • National Customer Service Manager

    3 weeks ago

    Seven Hills, Australia Lucky White Goods Pty Limited Full time

    Lucky White goods is currently seeking a dynamic and driven professional to fill the role of National Customer Service Manager. This Position is a full-time opportunity based in our Head Office in Sydney, and we are specifically looking for an individual who is ambitious, highly motivated and a collaborative team player. Due to the expansion of our online...

  • Store Consultant

    3 weeks ago

    Seven Hills, Australia National Storage Full time

    **Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks.** **Set Rotating Roster | No nights, Sundays or Public Holidays | Great Work/Life Balance.** **Work Across 2 of our Western Sydney locations.** **About Us** Since 2000, National Storage has become one of Australia’s leading self-storage providers, operating...

  • Community Care Coordinator

    3 weeks ago

    Seven Hills, Australia Neami National Full time

    Seeking experienced mental health workers to provide support for people following hospital presentation for a suicide attempt or crisis_ **“**_Full citizenship for all people living with mental health issues in Australian society_**”** **About the Role** - Full Time, Permanent - CSD Level 3 from $77,655 to $83,569 pa + super + salary packaging - The...

  • Community Rehabilitation and Support Worker

    3 weeks ago

    Seven Hills, Australia Neami National Full time

    Neami seeks experienced, enthusiastic and dedicated workers to provide direct & meaningful support to people with mental health issues living in their community._ **“**_Full citizenship for all people living with mental health issues in Australian society_**”** **About the Role** - Full Time, Permanent - CSD level 2 From $67,330 - $72,196 per annum +...

  • First Nations Community Coordinator

    2 weeks ago

    Seven Hills, Australia Northcott Full time

    Flexible work conditions - Flexible hours & days based on your availability - Salary packaging benefits that can increase your take-home pay. - Work from home up to 3 days home & 2 office (post-training). - We offer flexible working conditions supporting work-life balance - full-time/part-time role with flexible working hours between 7:30 am - 5:30 pm and up...

  • Operations Manager

    3 weeks ago

    Seven Hills, Australia Advanta Full time

    **Introduction**: **About the Company**: Advanta is an Australian commercial seating manufacturer, supplying to the Australian and International commercial project markets through our dealer network. Our aim is to give every client an excellent customer service experience, superior quality products and outstanding after sales service - in short a ‘WOW’...

  • Operations Manager

    3 weeks ago

    Seven Hills, Australia Grace Removals Full time

    **Operations Manager - Competitive salary + Generous commission scheme + Employee Benefits - Flexible Work Arrangements - Personal development program Are you looking to make a difference and own what you do? Are you looking for a rewarding and challenging role? Then we want to hear from you! Working for the Removals business division of the Grace group of...

  • Operations Manager

    2 weeks ago

    Seven Hills, Australia Simotas Foods Full time

    **Food Facility Operations Manager** **Simotas** - Sydney's Leading Dairy Distribution Specialist **Locatio**n: Seven Hills **Employment Type**: Full-time **Salary**: $74,000 - $80,000 plus super Join our family-owned business as we continue to grow and maintain our reputation for excellence in dairy distribution. We're seeking an experienced Facilities...

  • Operator Linemarking

    4 weeks ago

    Seven Hills, Australia Service Stream Full time

    Primary Location Seven Hills Job Description Summary An exciting opportunity has arisen for a Operator Linemaking to join ServiceStream based in Wetherill Park, NSW About the Role Reporting to the Delivery Manager, you will operate linemarking plant and place preformed linemarking symbols and lines. Complete required documentation in order to track task,...

  • Sustainability and Environment Manager

    3 weeks ago

    Seven Hills, Australia CDC NSW Full time

    Work with one of Australia’s leading transport providers! - Excellent pay and benefits on offer! - Seven Hills Location | Career progression | Great Culture **About Us**: ComfortDelGro (CDC) is one of the largest private bus operators in New South Wales and nationally. In New South Wales, you may know CDC NSW by our operating brands; Hillsbus, Forest...

  • Warehouse Operations Manager

    2 weeks ago

    Seven Hills, Australia eXenet Full time

    **Are you an experienced manager looking for a new challenge? Do you pride yourself on achieving exceptional levels of employee engagement and continuous improvement?** If so, this opportunity might just be for you. Our client is a leading manufacturer / supplier of high performance software and hardware. On their behalf we are seeking an appropriately...

  • Operations Coordinator

    3 weeks ago

    Seven Hills, Australia Kairos Care Full time

    **Do you have a passion for making a difference and helping people?** **Are you an excellent communicator and detailed oriented person?** **We are looking for an enthusiastic Operations Coordinator to join our company. The Operations Coordinator will be responsible for providing administrative and operational support to our Operations team.** Who we...

  • Associate - Operations

    4 weeks ago

    Seven Hills, Australia Wesco Full time

    **About Central Security Distribution** **Central Security Distribution** (CSD) is the largest security equipment distributor in Australia and is a part of the global security giant, Anixter. Anixter has recently merged with WESCO International, Inc. WESCO is a publicly traded FORTUNE 200® holding company headquartered in Pittsburgh, Pennsylvania and is a...

  • Production Operator

    4 weeks ago

    Seven Hills, Australia Endeavour Foundation Full time

    Permanent full-time opportunity based in Seven Hills, NSW - Rewarding work; opportunity to guide and support people with disabilities in a production environment and really make a difference to their lives - No experience needed, training provided - Encouraged and supported ongoing professional development and diverse career opportunities **Who is Endeavour...

  • Plant Operations Manager Nsw

    2 weeks ago

    Seven Hills, Australia John Holland Full time

    Sydney, NSW, AU, 2147**About John Holland**: We’re all about transforming lives by finding solutions to complex challenges across a wide range of industries including infrastructure, property, rail, building and water projects in Australia, New Zealand and South East Asia. From the epic, to the intimate, everything we do improves life for someone,...

  • Crane / Borer Operator

    2 weeks ago

    Seven Hills, Australia Service Stream Full time

    Primary Location Seven Hills Power Depot - Maintenance Services Job Description Summary Service Stream's Power division are currently seeking an experienced Crane/ Borer Operator to join the Ausgrid team based out in Seven Hills. About the Role Scope of works will include Timber and steel pole replacements, defect rectification and emergency response. To...