Delivery Manager

2 weeks ago


Sydney, Australia NSW Department of Customer Service Full time

**Flexible working arrangements available (office located in Sydney, CDB)**:

- **DCS Grade 11/12 (base salary range $139,787 - $161,663) + super**:

- **6 months temporary full time role with potential for extension**:

- **Innovative team providing high impact and high value digital products to NSW citizens**

We currently have a great opportunity for an experienced Delivery Manager looking to step up to an autonomous role where you can act in a senior capacity.

**About **The Role**

The Delivery Manager enables Agile teams to deliver high-quality services by serving their needs and leading them in the right direction. They are often the first team member onboarded and help set up the project and the multidisciplinary team. They work with Product Owners to engage key stakeholders and manage client relationships to keep the project running smoothly. They organise and facilitate delivery cadence, to maintain team’s and project’s overall health, and ensure the objectives are met.

**About You**
To be successful in this role you will have the following skills and experience:

- A strong knowledge of the Agile methodology, with the ability to efficiently set up and execute team’s cadence.
- Knowledge and appreciation of Agile principles and values, and ability to translate them into practice.
- Experience with widely successful Agile frameworks, tools and techniques, for example: Scrum, Kanban, SAFe, User Story Mapping, XP Practices etc.
- Extensive experience as a team lead.
- Strong facilitation, communication and mentoring skills.
- The ability to work closely with a team from different disciplines.
- Ability to work under high pressure and tight time-frames.
- Strong work ethic, outcome focused attitude
- Understanding / experience in product discovery preferable
- Demonstrated high level stakeholder management skills

Salary Grade 11/12, with the base salary for this role starting at $139787 base plus superannuation

**Closing Date: Friday, 17 May 2024, 09:59 am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process



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