Customer Service
3 weeks ago
Enjoy working autonomously in this role based in Sunshine Coast
- Work for a manufacturing business that values their staff
- $62K - $65K + super (depending on experience)
**About Us**
**Tasks & Responsibilities**
- Administration, customer service, data entry with general office duties
- Communication with suppliers and customers
- Proactively develop customer relationships over the phone
- Build rapport and resolve customer queries in a constructive manner
- Handle difficult problems or complaints to provide desired solutions
- Deal with internal staff or departments daily to achieve required outcomes
- Knowledge with Microsoft Office, Word, Excel, and Outlook
**Experience & Qualifications Required**
- Demonstrated experience working within a busy office environment
- Professional phone manner and enjoy dealing with customer enquiries
- A background in the manufacturing, building, construction, retail trade industry
- Clear and concise communication skill over the phone
- Have a passion for customer service, can multitask and problem solve
- Attention to detail and can work independently or team environment
You will have clear and concise communication skills, attention to detail and the ability to work to tight deadlines with the passion and energy to achieve target.
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