Product Analyst

2 months ago

Sydney, Australia Qantas Airways Limited Full time

Great opportunity within our Qantas Airline Experience - Ground Operations team.
- Challenging opportunity to innovate and drive change through technology
- Permanent role - working at our Mascot Campus
- At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.- Technology is a big part of how we continue to pioneer our way forward. With eyes on the future, our IT team harness technology on a global scale and tailor solutions across out operations. Together we’ll show you it’s possible to make an impact, and to never underestimate what you’re capable of achieving.- The Product Analyst role works with business partners, wider technology domains and external parties to act as a conduit between the business & technology. The Product Analyst supports a blend of project and BAU initiatives focused on baggage and ramp technology within airport operations and supporting functions. Accountable for aligning product delivery plans to enable the business to achieve their objectives & strategic outcomes - from concept through to operations. Also ensuring operational stability of products and working closely with suppliers to oversee service delivery & implement service improvement plans where required.- Product Analysts are to work with the organisation to help stakeholders improve their processes and systems and support the delivery of new features, enhancements and initiatives. They govern service partners to ensure product features are delivered to commitments, meets business requirements and service levels. The Product Analyst has a customer-centric mindset with a drive for continuous improvement and innovation- You’ll have:
- 3+ years’ experience in the areas of Business or Systems Analysis, Product or IT Support or related disciplines
- Proven track record of operating in IT Delivery environments from concept to BAU
- Strong communications skills both verbal and written
- Able to logically and pragmatically work through processes and challenges.
- Stakeholder engagement and management skills
- Prior experience with using collaboration tools to document, perform gap analysis and map out processes.
- Demonstrated ability to partner and collaborate across multiple functions and levels
- Previous aviation or travel & transportation industry experience highly desirable.
- Experience working with mobile devices & mobile device management platforms highly regarded.
- Able to work cross-functionally and align business unit processes to enterprise business processes
- Project, change, or vendor management experience
- Why Qantas?-
- There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.- The Qantas employee benefits program offers amazing benefits that extend well beyond travel.- We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and additional purchased leave options.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
- We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.
- Qantas is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.Applications close 30 May 2023

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