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1 month ago
**Join a national leader in Australian Retail and Manufacturing**:
- ** Benefit from constant training and support to ensure your success**:
- ** Be rewarded with great employee benefits - Fulltime Opportunity**
**About Stratco**
With over 70 years' experience in the industry, Stratco is a dynamic, national leader in the manufacture and marketing of building and home improvement products. With an outstanding record of continual growth, Stratco now has manufacturing plants and Home Improvement Stores throughout Australia and several international locations.
**About the role**
As a Retail Team Member you will be part of a dedicated team and will often be the first point of contact with our customers. Based at our Stratco St Mary's Store you will find out the needs of the customer and then present them with a suitable solution. As such you will need to have a thorough understanding of the products and services provided by Stratco and be willing to participate in regular training relating to Stratco’s products and systems to ensure your knowledge is kept up to date.
**Key **responsibilities**
- Face to face and telephone customer service and sales
- Assisting customers to find innovative design solutions and preparing project quotations
- General housekeeping activities
- Adherence to Stratco safety and other policies
**About you**
- Proven ability to provide solutions and drive sales
- A passion to deliver outstanding customer service
- Previous experience within a retail and/or the building industry preferred
- Estimating and design skills will be highly regarded
- Highly organised with the ability to work in fast paced environment
- Eye for detail with strong administration and data entry skills
- Effective problem solver who can develop solutions that meet customer's needs
- Excellent communication skills and a personable, approachable team player attitude
- Possess a genuine desire to further develop a leadership career
**This is a permanent full-time opportunity, requiring the flexibility to work alternate Saturdays and Sundays.**
Our Retail Sales and Design team members in our stores live and breathe our Stratco values, they are fundamental in ensuring there is a positive store culture where customer experience remains our priority.
Stratco has established an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised development programs, innate health and well-being initiatives, family friendly work practices and Stratco retail discounts.