Regional Sales Manager, South Australia
3 days ago
The
**Regional Sales Manager (RSM)** for South Australia is responsible for successfully driving sales revenue for retail stores across South Australia, whilst building and leading high-performing teams throughout the Division. To be considered for this position you must have an extensive retail background, and having previously managed multiple stores within a leading brand. We are looking for a sales and service-focused champion who thrives in a fast-paced retail environment and who enjoys working as part of a team.
**What to expect from the role**
The Regional Sales Manager will build high performing teams and strategically drive sales and profitability within ‘owned and operated’ whilst retaining a customer-centric approach at all times. Global and local brand standards must be executed consistently, commercially and efficiently. The regional manager will be responsible for building strong partnerships with key stakeholders (including franchise partners and multi-brands) in order to maximise the people, product & operational opportunities within the region.
**Key responsibilities**:
**People**
- Lead, inspire and develop your people to build committed and high-performing store managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising
- Promote an inclusive and diverse culture in line with the Pandora Brand Values
- Champion a positive and flexible work culture, promoting continuous improvement and effective change
- Develop and invest in talent to create a robust internal talent pipeline and succession plan
- Recruit A-Class talent into your teams
Performance and standards
- Successfully drive sales performance to achieve sales targets and store KPIs for the nominated territory
- Coach and lead Store Managers and teams to maximise sales & profitability and to deliver high standards of operational execution
- Lead and deliver ‘best in class’ customer experience, brand initiatives and operational standards across all stores
- Excellent execution of global VM standards, influenced by global market expertise
**Partnerships, training and communication**
- Business partner closely with HR, Retail ops, Training and Merchandising in order to maximize potential in people, product and sales
- Partnering with the ‘Sales Training’ team to develop training programmes to deliver business results
- Cultivate and maintain strong relationships with store owners, franchisees and store teams
- Facilitate face-to-face training/workshops for store teams
- Ensure all Retail communications are shared timely and aligned with Group Communications standards
**Process, analysis and administration**
- Analysis of business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
- Understand industry standards and benchmarks and seek ideas to ensure Pandora is a market leader in service and operational standards
- Improve regional stock loss and accuracy
- Manage payroll in line with business expectations
- Provide product, customer and local market feedback to the wider business
- Extensive store management experience within a large organisation and a proven track record of successfully delivering in a similar multi-site field management role (e.g. Multi-Site Manager, Area Manager, District Manager)
- Experience of running high profile region with a high turnover
- A customer centric and service focused team leader with a target driven and sales-focused mentality
- A strategic and solutions-focused manager with an excellent understanding of how to successfully achieve retail KPIs
- Excellent communicator, fluent in English (verbal and written) with strong collaboration and influencing skills
- Ability to prioritize and work under time pressure displaying pace and energy
- An inspiring leader, coach and mentor with excellent people development skills
- High level of business acumen and experience with strategic planning
- Data driven and experience with scheduling, high performance and productivity, stock optimisation, payroll and territory management
- A passionate team player that thrives in a fast-paced retail environment
- Self-motivated, organised and logical with effective time management
- A creative flair with experience in visual merchandising
- Proficient using Microsoft Office
**THE REWARD**
We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:
- Generous staff discount on all Pandora products
- A day off on your birthday
- Opportunities for development
- Health care package
- Retail Bonus
- Novated Lease Options
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