Aps 4 - Program Support Officer (HR Officer)

6 months ago


Canberra, Australia Australian Government Department of Defence Full time

$73,343 - $80,071 (plus Super)
- Brindabella Park - ACT

**The Role**
Within the Defence Graduate and Entry Level Programs Directorate’s (the Directorate) program delivery function an APS 4 Program Support Officer is accountable under limited direction to perform moderately complex transactional, procedural, operational and administrative work within an integrated workforce.

They are responsible for understanding government decision-making and Defence’s mission and policy requirements and complying with relevant legislative frameworks.

This position is key in supporting the Program Manager and Assistant Director to achieve our business objectives.

As a Program Support Officer your key responsibilities will include, but not be limited to:

- Assisting the team to expand program offerings and enhance the quality of existing programs assisting with the development of policies and procedures to support participant or graduate experience
- Liaising and collaborating with key stakeholders, both internally and externally to increase awareness of Defence’s Graduate and Entry Level programs
- Assisting the Program Manager to coordinate and facilitate events and workshops to promote entry level pathways into Defence
- Assisting the team in gathering feedback from clients and stakeholders to support continuous improvement
- Assisting the team to ensure Defence standards, processes and policies are understood and upheld by Program participants
- Assisting the team to maintain a range of program materials, for example manuals and handbooks.
- General administrative duties including inbox management, filing and records management and responding to queries.

**About our Team**
The Defence Graduate and Entry Level Program Directorate supports organisational workforce capability through the management of Defence’s early career recruitment programs. Graduate and entry level programs deliver a diverse and skilled talent pool to support critical and emerging workforce demands and strengthen our people capability.
- Experience in program and/or project management support or graduate/entry level programs experience beneficial, but not compulsory.
- Providing quality administrative support.
- Building positive relationships with internal and external stakeholders and using their feedback to shape delivery outcomes.
- Contributing to high level communications, for example Ministerial briefs, talking points, and committee papers.
- Working within established policies and practices to deliver quality outcomes.
- Working collaboratively within a team to prioritise and manage workloads to meet critical deadlines.

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