Aps3 Payment Officer

3 weeks ago


Adelaide CBD, Australia IPA Personnel Services Full time

**THE OPPORTUNITY**

Are you looking for a role that will provide you with work life balance, grow your skills and that is both customer centric and administrative? Look no further.

IPA has several opportunities nationally for professionals to enter a Federal Government Agency.

**_If you identify as someone with a disability, we strongly encourage you to apply._**

**_ _**

**ABOUT OUR CLIENT**

Our client is an independent statutory agency that is responsible for implementing different programs which support a better life for thousands of Australians with significant and permanent disability and their families and carers. Our client values a positive contemporary attitude to disability.

**THE ROLE RESPONSIBILITIES**
- Investigating and resolving outstanding payment requests that have been rejected through the myplace provider and participant portals.
- Engaging with internal and external stakeholders to resolve payment enquiries.
- Processing manual payments to providers and self-managed participants.
- Working to resolve payment issues, guided by legislation, NDIA policies and standards, and Payments Branch Standard Operating Procedures (SOPs).
- Contribute to decision-making within the team/work area.
- Consistently meeting team and individual work resolution targets.
- Ensuring knowledge of and compliance with legislative, financial and administrative frameworks.
- Maintaining an awareness of government decision-making processes, Agency guidelines and regulations.

**ABOUT YOU**

We are looking for individuals with a disability who meet the below criteria.
- You will live in Geelong, Richmond, **Adelaide**, Brisbane, Parramatta, or Midland.
- Are an Australian Citizen.
- You have no suspected breaches of conduct in the workplace previously.
- Able to commence on the 31 July 2023 **there can be flexibility with start date**.
- A current Workers Screening Check (WSC) and Working with Children and Vulnerable People check.
- Sound knowledge of Microsoft Suite.

**BENEFITS**
- Competitive hourly rate of $37.36 per hour based on experience plus Super.
- Hybrid working opportunities, flexible working locations.
- An inclusive and diverse workplace culture centered on health, wellbeing, and fun.
- 12-month initial term contract with the possibility of extension.



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