Medical Receptionist

3 months ago


Fitzroy, Australia Rooms with Style Full time

**Part Time Medical Receptionist**
- WFH options - parking permit - fun vibrant team
- Private Practice - O&G -- work/life balance - 4 - 5 days per week
- Gentu - beautiful modern rooms in a very convenient location
- Are you looking for a pivotal role in a team that is passionate about delivering a high level of service to our patients and creating a respectful and supportive workplace? Do you pride yourself on your inclusive and diversity skills? If yes, then this is the job for you_

**About Us**
We are a diverse and inclusive team, that values our patients and staff. Our Surgeon is very established within the medical industry and is well loved by our patients. Our speciality of medicine is a positive upbeat environment.

The practice is bright and modern (Victorian Terrace) with parking onsite. We utilise Gentu software and provide full obstetrics and gynaecology services to the community. Our team consists of administration staff, midwives, and our Surgeon.

You will also be supported by our Virtual Reception team as well.

Once fully trained and confident in the role, and mutually agreed, this role can be worked from home one or possibly more days per week.

**About You**
Our practice is seeking a caring, empathetic (can’t be overstated) and professional healthcare Medical Receptionist with excellent organisation and administrative skills. Your high level of patient care will make them feel comfortable and valued. This role has lots of variety, no two days will be the same. You love to rise to the occasion and make a difference in our Surgeon and patients’ lives.

This position would suit someone who can support and add value to our established practice, and who is looking for opportunities that would accompany future practice growth.

**Duties and responsibilities**

As a Medical Receptionist, you will be responsible for facilitating the flow of patients into and out of the medical practice. You will be a pivotal part of our team and ensuring a smooth and efficient running practice

Your responsibilities will include, but are not limited to:

- Medium level of experience and understanding of **Gentu** Medical including consulting billing
- Be experienced in working with various health funds and Medicare (ECLIPSE viewed highly)
- Handling consultation sessions (meet and greet alongside our Medical Receptionist)
- Managing clinical appointments
- IT Savvy with great troubleshooting skills
- Multi-tasking and performing ad-hoc duties as required
- Ensuring the practice is running in an efficient manner, including ensuring all tasks and administration tasks are up to date.
- Assisting the Principal in any ad hoc duties as required
- Ensuring our rooms are always immaculate, including the consulting rooms being stocked in readiness for consulting including emptying bins
- Providing excellent service to patients on the phone and in person
- Management of stock
- Management of the instruments, including drop off and pick up at Epworth Freemasons (a 5 minute walk). Ensuring instruments are organised as per practice manual ready for procedures.
- General office administration
- Ensuring rooms are re-stocked via yourself or other admin staff
- Being professional, caring and respectful at all times - making a difference in our patient’s lives
- Using your creativity and experience to create more efficient medical processes and procedures
- Managing accounts payable and receivable.

Our team works very closely together and supports one another. You will be working in a fast-paced environment, but one with a supporting and respectful culture.

**If you have experience in the following or want to upskill, please apply**:

- with the ambition to grow with the practice
- who has worked as a Medical Receptionist
- who demonstrates initiative
- with strong organisational skills and attention to detail
- with strong communication and interpersonal skills
- who values and fosters a supportive and respectful workplace culture
- wants a role where they love coming to work

**Hours/Days**:

- Options of:

- Full time - Mondays to Fridays 8:30am till 5:00pm
- 4 days a week, or 9 day fortnight (Tuesday or Friday day off)

Please follow us on our page: RecruitmentatRWS to keep up-to-date with our roles.

**Job Types**: Full-time, Part-time

Pay: $32.00 - $34.00 per hour

Work Location: In person


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