Administration Support
5 months ago
**Fast-paced environment**:
- **Genuine Career Progression Opportunities**:
- **Be part of a winning team culture**
**About the company**:
My client has been manufacturing and importing safety workwear for the past 30 years. Owned and operated in Malaga WA, they offer the highest quality products on the market. My client is committed to developing their staff and rewarding hard work, with a strong focus on WHS, and providing exceptional customer service.
**About the Role**:
We are seeking an Administration Support person. You will be reporting directly to the Managing Director and be responsible for all internal sales and customer service tasks. You will be expected to fulfil the below main duties and responsibilities in an accurate, timely and efficient manner:
- Complete the day-to-day operational tasks which include, **but are not limited to**:
- Answering customer calls and enquiries (Phone and eMail).
- Entering quotes, sales orders, and invoices
- Following up on open quotes and closing off all open documents that have passed their validity
- Processing customer credits
- Assisting in counter sales and processing credit card payments
- Managing logo setups and maintaining all active and retired logos
- Liaising with the warehouse, sewing / embroidery room, and procurement department regarding operational issues
- Liaising with the external sales team regarding specific customer requests and stock availability / backorders
- Overseeing general filing and archiving
**What’s great about this role**:
- Great team culture
- Grow with the company
- Make the role your own
- Onsite Parking
- Birthday Bonus
- Job security working for a company that’s been in business for over 30 years
- A positive, friendly, safe, and comfortable work environment
- Career advancement with the possibility of moving up the corporate ladder
**Duties**:
- Monitoring team performance and reporting on any concerns
- Identifying training needs
- Reviewing all internal sales procedures and providing recommendations for improvement
- Attending weekly sales meetings
- Maintaining a clean and safe workspace and abiding by workplace health and safety policies and procedures
**Skills and Experience**:
- Excellent attention to detail and accuracy
- Excellent verbal and written communication
- Good PC skills, especially MS Excel
- Good organizational and time-management skills
- Good decision-making skills
- Positive, can-do attitude
- Minimum of 3 years’ experience in a similar role
- Strong leadership and management skills.
- Ability to work well under pressure and manage multiple tasks.
**How to apply**
**Job ID: SM12250/2.1
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