Response Team Investigator

7 months ago

Allambie Heights, Australia Sunnyfield Full time

About Sunnyfield

Sunnyfield is a large not-for-profit organisation with a Person Centred approach to providing services to people with disability.

We currently have an opportunity for Response Team Investigator to join the Client Safeguarding Team. The Client Safeguarding Team is part of the broader Quality, Risk & Compliance business function.

About the role

Reporting to the Head of Response Team, you will be responsible for conducting investigations into allegations of assault, abuse, exploitation and neglect of Sunnyfield clients. You will be completing and documenting investigations in accordance with legislative requirements and Sunnyfield’s Policies and Procedures.

This is a full time role, with a hybrid working model. The role is based at Allambie Heights, with some travel involved. Responsibilities include:

- Conducting professional and objective investigations into allegations of assault, abuse, exploitation and neglect of Sunnyfield clients
- Developing correspondence, briefings and investigation reports in a timely manner
- Providing timely and accurate status updates
- Completing mandatory reports to relevant regulatory agencies, as per legislative requirements
- Supporting all staff in understanding their role as mandatory reporters
- Preparing reports for senior management and the Sunnyfield Board
- Assisting in the delivery of training
- Maintaining accurate and timely investigation notes and records

About you
- Tertiary qualifications in Social Sciences, Law Enforcement, Welfare, Community Development, or related discipline
- Certificate IV in Investigations (or willingness to obtain)
- Minimum three years’ experience conducting investigations. This includes obtaining and drafting witness statements, conducting interviews, compiling briefs of evidence, and drafting comprehensive investigation reports
- Experience in dealing with people from a range of backgrounds, including liaising with regulatory bodies
- Ability to co-ordinate work and prioritise tasks
- Have strong written communication and interpersonal skills

**Benefits**:

- Salary Packaging benefits - pay less tax.
- Career pathways.
- Learning and development, including paid training.
- Flexible work arrangements.
- Access to professional counselling.
- Discounted health insurance.
- The opportunity to be part of a collegiate team that lives our organisational values in action, in pursuit of our for-purpose mission.

If you are passionate about empowering people with disability to live a life of choice, opportunity and independence and would like to work in a challenging and rewarding role, we would love to hear from you.

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