Communications Advisor

7 months ago

Melbourne, Australia Australia Post Full time

**Help us deliver like never before**
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

The Communications Advisor will have responsibility for creating content in a consistent tone of voice and flow through to social channels. The Communications Advisor will report to and work with the Senior Communications Manager to develop and execute communications across a variety of digital channels. It will be highly visible across the enterprise and coordinated with stakeholders and working groups across all areas of the business, in order to deliver on Australia Post’s commercial and strategic objectives.

The Communications Advisor will work to implement and bring to life AP's positions and decisions through engaging content and activities delivered by the Enterprise Communications, PR, Media and Business Unit Communications team. Critical to this role will be working collaboratively across the enterprise and business teams. You will build effective relationships at all levels of the business and develop a deep understanding of business needs and stakeholder audiences.

**You’ll be responsible for**:

- Develop, implement and generate proactive 'good news' stories for the organisation - profiling people, new product and key milestones - to enhance the reputation of Australia Post
- Help deliver on the Communications strategy and think about strategic initiatives that will improve communication for our team members
- Build trusted relationships with leaders across the entire business, prepare briefs, messaging and presentations as needed
- Support key enterprise projects and initiatives by developing and advising on communications approaches to enhance team member and stakeholder engagement
- Identify opportunities to leverage media and Executive thought leadership to promote internally and encourage team members to share with their networks
- Manage the effectiveness of AP Communication Channels, leverage new and existing channels to support strategic objectives
- Participate in enterprise-wide project teams on business continuity issues and responses

**About you**

You are a communications specialist, action-oriented, creative, good at writing in short and snappy ways, and enjoy campaign style communication. You are organised, efficient, adaptable and have a solution-focused attitude. You’re inquisitive, proactive, eager to get stuff done, and enjoy building strong relationships with team members and stakeholders across the business.

**What are we looking for?**
- Approximately 4+ years experience as a communications professional in a large, complex and highly regulated organisation
- Experience in developing, executing and evaluating communication plans
- Understanding of a wide variety of communication channels and techniques, including digital communications
- Experience in working for organisations in the retail or logistics industry that have a geographically spread workforce is preferred but not essential
- Natural curiosity about issues and developments about current news issues, and in the broader community socio-political environment

**How we’ll deliver for you**
- Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life.
- We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together.
- Immerse yourself in the AP Way - where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

**One last thing

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