Ecommerce Coordinator

2 months ago


Sydney, Australia Dymocks Group Full time

**Introduction**:
Dymocks Retail is a nationally recognised multi-channel retail brand with over 50 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery.

**Description**:
As the Ecommerce Coordinator you will support the digital merchandising of our website to provide an optimised customer experience and drive sales.

Key Responsibilities
- Own the updating and optimisation of the website homepage and site navigation
- Execute catalogue changeover and coordination of assets and promotions that align
- Manage the website content, including blogs, homepage, co-op, promotions, and campaigns
- Support the Digital Merchandiser to configure, maintain and optimise landing pages and digital content across the website to reduce bounce rate and drive sales
- Coordinate and execute publishing of blog content, plus support writing blog content as needed
- Optimise trade performance by reviewing analytics data to inform merchandising decisions & suggest ideas for improvement of digital experience
- Find opportunities to increase exposure and performance of key manual categories including - Reader’s Range, BookTok, page to screen, romance and manga
- Support website projects to drive SEO and technical improvements as required
- Collaborate with partner agency to test and launch personalisation and recommendation campaigns
- Check stock status and URLs in EDM proofs
- Review search data and utilise to create extra exposure of trending terms and improve conversion of terms where applicable

**Skills and Experiences**:

- Ecommerce and digital merchandising experience
- Blog creation experience & excellent writing skills
- Strong Communication & analytical skills
- Positive can-do attitude and be a team player
- Attention to detail
- Ability to meet deadlines and work under pressure
- Experience with HTML coding and Kentico CMS highly regarded

Privacy

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Dymocks or any of our employees. We are not responsible for any fees associated with unsolicited resumes.



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