IT Support Technician

4 weeks ago

Sydney, Australia Dentsu Aegis Network Full time

Job Title:
IT Support Technician

**Job Description**:
When you join dentsu, Asia Pacific’s largest and most awarded Agency Network, whichever of our brands you join, you’re becoming part of one team. A team with diverse talents in media, creative content and technology. And one with a shared ambition: to innovate the way brands are built.

Our collaborative and agile ways of working mean you’ll develop versatile skills and be exposed to new and exciting thinking. Combine that with a pioneering spirit aimed at making a positive impact on brands, society and each other - and you’ll soon realise why we’re at the forefront of the digital economy.

What’s in it for you:

- Join a transforming agency who are putting their people and culture at the forefront of everything we do - collaborative, fun, progressive.Bring your whole self to work
- We have opportunities to join our DEI workstreams and champion initiatives across the business
- A commitment to corporate social responsible and being a force for good, including our annual all team 'Day for Change' to support local communities and charitities.
- Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy
- Attractive remuneration packages, parental leave policies & much more
- 5 weeks annual leave after 2 years of service and 3 whole company mental health awareness days off per year
- Career Development and Learning & Development opportunities, including access to our global online dentsu University
- Huge perks with discounts on health insurance, gym memberships, car purchasing or novated leasing, retail and travel.

What your typical day will look like:
As the IT Support Technician, you will act as the point of escalation and resolution for all technology requests, contributing on new projects and influencing decision making for the future of technology for dentsu ANZ

Other responsibilities include:

- Set up, manage, and maintain laptops and hardware both apple and PC
- Building equipment for staff, onboarding new starters and managing break fixes
- Collaborate effectively with the user support base, and dentsu Technology teams on various projects and initiatives.
- Working with the AUNZ and APAC team to manage tickets accordingly between sites and regions
- Troubleshooting several types of hardware - ie. printers, TVs, computers and everything in between
- Setting up and supporting video conferences and meeting rooms throughout the office

A bit about you:

- Clear communicator with strong customer service skills. Require someone who has a passion for both technology and helping others harness what it has to offer
- Experience with enterprise AV kit. (Crestron preferred but not essential)
- Ability to keep calm and collected under pressure. Examples include time sensitive meeting setups, urgent walk-ups, unexpected events.
- Expectation is a primarily on-site role. 5 days a week in office but can offer flexibility where needed.
- Experience in O365 preferred and Teams as main collaboration tool
- Experience using and supporting with PC hardware, Windows OS and Macs
- Willing and able to set-up and move physical hardware on occasion. Role can entail lots of movement around the office at times.
- Foundations in and understanding of ITIL processes and asset management.
- This is a Permanent /Full Time position with a salary range of $70,000 - $83,250 including super

Become a champion for meaningful progress:
Together we make our mark. Together we embrace the true potential of disruption. And together - across all our locations - we help our clients win in a changing world.

If you want to belong to a one global network where opportunities are limitless - we look forward to welcoming you.

Next Steps

**Location**:
Sydney

Brand:
Dentsu

Time Type:
Full time

Contract Type:
Permanent

  • Desktop Technician

    1 week ago

    Sydney CBD, New South Wales, Australia Clicks IT Recruitment Full time

    Contract Duration: 6 months initial contract (with possibility of extension)Location: Sydney, Australia (with interstate travel)We are seeking a Desktop Technician to join our IT team on a 6-month initial contract basis. As a Desktop Technician, you will be responsible for providing technical support to end-users of desktop and laptop computers within our...

  • IT Support Technician

    1 week ago

    Sydney, New South Wales, Australia ABBOTSLEIGH SCHOOL Full time

    Front line technical and customer service position Customer service and great communication skills are essential Opportunities for professional development Welcome to Abbotsleigh, a pre-kindergarten to Year 12 Anglican day and boarding school for girls located in Wahroonga, on Sydney's North Shore. 'With education, women can do, or be, anything.' (Miss...

  • Desktop Technician

    3 weeks ago

    Sydney Central Business District, Australia Clicks IT Recruitment Full time

    **Contract Duration**: 6 months initial contract (with possibility of extension) **Location**: Sydney, Australia (with interstate travel) We are seeking a Desktop Technician to join our IT team on a 6-month initial contract basis. As a Desktop Technician, you will be responsible for providing technical support to end-users of desktop and laptop computers...

  • IT Support Technician

    2 weeks ago

    Sydney, Australia Pope Recruitment Pty Ltd Full time

    **IT Support Technician Needed - Pitt Street, NSW** Pope Recruitment is looking for a proactive and knowledgeable IT Support Technician to provide essential technical support on Pitt Street, NSW. This position is ideal for someone who excels at troubleshooting hardware and software issues and is passionate about ensuring optimal IT system performance. If...

  • Support Technician

    4 weeks ago

    Sydney, Australia Vendito Consulting Full time

    Sector- Information Technology (IT) - Job type- Full Time - Contact- 0481 611 904- Location- Sydney - Salary- 70k/year - 90k/year - Reference A leading Managed Service provider is going through significant growth and looking for a Support Technician to join their team. What's different about this company is they are forward thinking, fun and create an...

  • IT Support Technician

    2 weeks ago

    Sydney, Australia Orchal Ltd Full time

    **EUC L1,L2,L3** Support Technicians are needed. **Job Type**: Freelance **Salary**: $30.00 per hour Expected hours: 4 per week Ability to commute/relocate: - Sydney NSW: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

  • Desktop Support

    7 days ago

    Sydney, Australia Total IT Global Full time

    Desktop Technician will provide day to day local **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Provide first level contact and problem resolution for customer issues. - Work with Third Party Vendors to remediate...

  • Support Technician

    1 week ago

    Sydney, New South Wales, Australia Vendito Consulting Full time

    Sector- Information Technology (IT) Job type Full Time Contact Location Sydney Salary 70k/year 90k/year Reference A leading Managed Service provider is going through significant growth and looking for a Support Technician to join their team. What's different about this company is they are forward thinking, fun and create an amazing culture for their staff...

  • IT Support Technician

    2 weeks ago

    Sydney, Australia Milestone IT Full time

    Immediate start - Seven Hills-Sydney - Excellent career progression Are you a skilled Technical Support Engineer with a passion for problem-solving and a knack for providing exceptional support? Join our client in their dynamic team in the manufacturing industry and be a pivotal part of supporting their success! **About Us**: Milestone IT is partnering...

  • Desktop Support

    1 week ago

    Sydney, New South Wales, Australia Total IT Global Full time

    Desktop Technician will provide day to day localFunctions include: Windows 710, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise antivirus solutions, Helpdesk ticketing systems. Provide first level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV...

  • IT Support Technician

    2 months ago

    Sydney, Australia Red Bull Part time

    The IT Support Technician is responsible for the day-to-day IT support of end-users and focuses to continuously work towards an improved end-user satisfaction, leveraging Red Bull’s IT service management processes as well as Red Bull’s overall IT guidelines. The person maintains an up-to-date and secure inventory of end-user’s devices and Red Bull...

  • IT Support Technician

    3 weeks ago

    Sydney, Australia Red Bull Part time

    The IT Support Technician is responsible for the day-to-day IT support of end-users and focuses to continuously work towards an improved end-user satisfaction, leveraging Red Bull’s IT service management processes as well as Red Bull’s overall IT guidelines. The person maintains an up-to-date and secure inventory of end-user’s devices and Red Bull...

  • IT Support Technician

    1 week ago

    Sydney, New South Wales, Australia Attribute Consulting Full time

    Front line support for a massive, enterprise organisation Fast paced with high variety, every day Nationally recognised brandIT Support Technician - Central Coast (Warnervale)Contract: 4 weeks, start 10/4/23 (likely extensions to follow), $600 - $640 inc. super, p/d.We are looking for IT Support Technician who has extensive experience but not limited to: end...

  • Desktop Support Technician

    2 weeks ago

    Sydney, Australia Provested IT Solutions Full time

    Provested is an IT Service Provider for select Government clients. We are offering an exciting opportunity for any aspiring Desktop/Network IT Support officer within our Education Portfolio. **The Company**: Provested provides the highest standard in IT Support Services to government schools. Most schools use teachers to manage their technology. Provested's...

  • Junior IT Support Technician ›

    4 weeks ago

    Sydney, Australia Objective Full time

    At Objective, we're on a mission to transform the tech landscape. With a global presence spanning four continents, we're at the forefront of cutting-edge information and process governance software. If you're ready to blend innovation with a touch of professional charm, we invite you to join our diverse team. We’re looking for a motivated Junior IT...

  • Maintenance Support Technician

    1 week ago

    Sydney Western Suburbs, Australia HAYS Full time

    Permanent opportunity with Defence Industry organisation in Western Sydney **Your new company** Our client is a global competitor within the Defence Industry and they are currently seeking a Maintenance Support Technician to join their team on a permanent basis. Located in Western Sydney they support naval platforms within Defence and their technical...

  • Junior IT Support Technician ›

    1 week ago

    Sydney, New South Wales, Australia Objective Full time

    At Objective, we're on a mission to transform the tech landscape. With a global presence spanning four continents, we're at the forefront of cutting-edge information and process governance software. If you're ready to blend innovation with a touch of professional charm, we invite you to join our diverse team. We're looking for a motivated Junior IT Support...

  • Broadcast Support Technician

    2 weeks ago

    Sydney, Australia Seven West Media Full time

    **Categories**: Broadcast Operations, Information Technology, Television Production **Are you interested in becoming part of Australia’s leading news organisation dedicated to delivering quality content to audiences across Australia?** **Are you interested in developing your technical skills in a broadcast environment?** Join Seven Network as our new...

  • Junior IT Support Technician

    3 days ago

    Sydney, Australia Objective Corporation Full time

    At Objective, we're on a mission to transform the tech landscape. With a global presence spanning four continents, we're at the forefront of cutting-edge information and process governance software. If you're ready to blend innovation with a touch of professional charm, we invite you to join our diverse team. We’re looking for a motivated Junior IT...

  • Junior IT Support Technician

    3 days ago

    Sydney, Australia Objective Full time

    At Objective, we're on a mission to transform the tech landscape. With a global presence spanning four continents, we're at the forefront of cutting-edge information and process governance software. If you're ready to blend innovation with a touch of professional charm, we invite you to join our diverse team. We’re looking for a motivated Junior IT...