Desktop Support Technician

5 months ago

Sydney, Australia Provested IT Solutions Full time

Provested is an IT Service Provider for select Government clients. We are offering an exciting opportunity for any aspiring Desktop/Network IT Support officer within our Education Portfolio.

**The Company**:
Provested provides the highest standard in IT Support Services to government schools. Most schools use teachers to manage their technology. Provested's vision is to get teachers back to teaching, allowing them to be the best educators they can be.

**The Position**:

- You will be providing both onsite and offsite support to schools with a client

base made up of Principals, Teachers, and Administration staff
- This role will involve daily travel
- You MUST have a driver's license and full-time access to a reliable car
- You'll be experiencing different schools, different people, and different

challenges, week to week.

**Your tasks will include (but not limited to)**:

- Onsite Support: Performed on school premises, face to face
- Offsite Support: Performed remotely or online, via video (Zoom/FaceTime),
- Creating tutorial and how-to videos
- Maintaining equipment such as computers, laptops, printers, tablets,

interactive boards/TVs, projectors etc
- Ability to address and resolve arising issues in a timely manner
- Liaising with vendors/suppliers to report faults and organise repairs and

replacements
- Engaging with third party vendors to resolve technical problems
- Keeping track of equipment/asset management
- Performing hardware and software upgrades
- Creating and maintaining logs of ongoing and completed tasks

**Skills And Experience Required**:

- A genuine passion for technology and helping clients
- Punctuality
- Sound troubleshooting skills
- Ability to think logically and laterally in order to work through problems to determine the cause and resolution
- A genuine "can-do" attitude
- Take pride and responsibility in their own work
- Excellent communication skills both written and verbal
- Strong attention to detail
- Ability to operate with mínimal supervision
- Understand networks (wired/wireless), routers, switches etc
- Comfortable with Microsoft Operating Systems including Windows 7/8/10
- Comfortable with Microsoft Office Suites including Office 2013+

**Essential Requirements**:

- You MUST have a driver's license and full-time access to a reliable car
- Fully vaccinated
- Only applicants with Australian Citizenship or Permanent Resident will be considered for this position
- Please note we are only seeking applicants with fluent English communication
- It is essential that you are a clear communicator with an excellent customer service approach
- A "Working With Children Check " screening will need to be conducted. There is

an $80.00 fee for a five year clearance associated with this check, but this is

only required for the successful applicant.

**Remuneration**:
∙> Negotiable based on level of experience
- IT Trainees encouraged and welcome to apply

**To Apply**:

- Include a short cover letter with your resume
- A short video outlining why this Position is for you

**Salary**: $49,704.57 - $65,000.00 per year

**Benefits**:

- Extended annual leave
- Professional development assistance

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

  • Desktop Support Technician

    5 months ago

    Sydney, Australia Hatch Full time

    ** This role is at Commonwealth Bank (not for Hatch)** Hatch is supporting Commonwealth Bank to find a great Desktop Support Technician to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Commonwealth...

  • IT L2 Desktop Technician

    5 months ago

    Sydney, Australia Vow Full time

    **About us**: Vow is a food company - a very different one. We’re creating real meat products from animal cells instead of the animal itself. We’re bringing together cutting edge innovations in science, engineering, culinary and design to make sustainable food that’s both irresistible and available to billions of people worldwide. **The Role**: We...

  • Desktop Technician Help Desk Support, 6 Month

    5 months ago

    Sydney, Australia Northbridge Recruitment Full time

    6 month contract with view of extension - CBD location - Competitive Rate and Immediate Start! Have you recently finished up a contract and looking to secure your next gig for the new financial year? Want to join an iconic Australian organisation, who is working on a huge program of works due to run for over seven years? **Description**: The Service Desk...

  • Desktop Support Specialist

    2 months ago

    Sydney, New South Wales, Australia Michael Page Full time

    About the RoleWe are seeking a skilled Desktop Support/Field Service Technician to provide on-site technical support to the CEO and services for Mac devices and systems. The ideal candidate will have a strong background in Mac hardware and software troubleshooting, excellent customer service skills, and the ability to work independently in diverse...

  • Desktop Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Michael Page Full time

    About the RoleWe are seeking a skilled Desktop Support/Field Service Technician to provide on-site technical support to the CEO and services for Mac devices and systems. The ideal candidate will have a strong background in Mac hardware and software troubleshooting, excellent customer service skills, and the ability to work independently in diverse...

  • Desktop Support

    5 months ago

    Sydney, Australia HAYS Full time

    Desktop Support level 2 - Macquarie Park - $45 + super per hour **Your new company** This private organisation is based in Macquarie Park and is currently seeking a Level 2 Desktop Support Officer. You will be one of the key support points providing on-call and face-to-face support. This will initially be a 3-6-month contract which will most likely be...

  • Desktop Support

    5 months ago

    Sydney, Australia Total IT Global Full time

    Main Responsibilities include: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...

  • Desktop Support

    3 months ago

    Sydney, Australia HAYS Full time

    9 Month Desktop Support contract position with potential for extension A government organisation in South Sydney is looking for a Desktop Support Engineer on an initial 9-month contract position with the potential for extension. This is 5 days on-site, paying a competitive daily rate. **What you'll need to succeed** - Extensive experience on Desktop and...

  • Desktop Support Technician

    5 months ago

    Sydney, Australia New Era Technology Full time

    New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide._ - We are looking for team...

  • IT Support Technician

    5 months ago

    Sydney, Australia Pope Recruitment Pty Ltd Full time

    **IT Support Technician Needed - Pitt Street, NSW** Pope Recruitment is looking for a proactive and knowledgeable IT Support Technician to provide essential technical support on Pitt Street, NSW. This position is ideal for someone who excels at troubleshooting hardware and software issues and is passionate about ensuring optimal IT system performance. If...

  • Casual - Desktop Support

    5 months ago

    Sydney, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...

  • Desktop Support Specialist

    2 months ago

    Sydney, New South Wales, Australia Axiom Technologies Full time

    Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises worldwide. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Desktop Support Engineer to join our team. This role will involve providing on-site and on-call assistance to end-users within our clients'...

  • Desktop Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Axiom Technologies Full time

    Axiom Technologies is a leading IT services provider, supporting medium to large-scale enterprises worldwide. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Desktop Support Engineer to join our team. This role will involve providing on-site and on-call assistance to end-users within our clients'...

  • Casual - Desktop Support

    5 months ago

    Sydney, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...

  • IT Desktop Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia HiTech Group Full time

    IT Desktop Support OpportunityA leading Federal Government department is seeking a skilled IT Desktop Support to join their highly capable team. In this role, you will assist the Regional Onsite Support team with IT desktop support services and/or IT project delivery.Key Responsibilities:Providing second-level support for systems and production environments,...

  • Desktop Support Officer

    5 months ago

    Sydney, Australia Talent International Full time

    australia sydney contract au$400 - au$480 per day**Desktop Support (L1/L2 Support)** **6 months contract** **Greystanes (4 days onsite)** **$480 p/day+ Super** *** Talent International is working in partnership with a large government organisation to assist in sourcing an experienced ‘**Desktop Support’.** **Key Criteria** - The role will require...

  • IT Desktop Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia HiTech Group Full time

    IT Desktop Support RoleWe are seeking a skilled IT Desktop Support to join our team at the HiTech Group. As an IT Desktop Support, you will be responsible for providing second-level support for systems and production environments, including collaboration with other IT resolver groups to complete incident tickets and service requests.Key...

  • Desktop Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Axiom Technologies Full time

    Axiom Technologies is a global IT services partner that supports medium to large-scale enterprises. Our team is dedicated to delivering exceptional service to our clients.We are seeking a skilled Desktop Support Engineer to join our team. This role will provide onsite and on-call assistance to end-users within our clients' desktop computing environments.Key...

  • Desktop Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are seeking a skilled Desktop Support Specialist to provide technical assistance to end users in a fast-paced environment.Key ResponsibilitiesProvide technical support and assistance to end users.Diagnose and resolve hardware and software issues.Experience with Windows operating systems, including Windows 10.Knowledge of Active Directory and network...

  • IT Technician

    5 months ago

    Sydney, Australia HAYS Full time

    IT Technician - Immediate start - Multiple positions - Six Months contract **Your new company** Are you an experienced IT technician ready for an exciting challenge? We are hiring multiple positions to support the desktop rollout project. **Your new role** As a key player in the team, you will contribute to the success of the project while enjoying...