Business Direct Advisor
2 weeks ago
Recognised as a top #3 employer on the 2023 LinkedIn Top Companies list to grow your career
- Be supported to grow your career at NAB
- Make a genuine difference through the work you do
**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you**
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
It’s a good time to see what more you can find at NAB as a Business Direct Advisor.
**The role**
As a Business Direct Advisor supporting our business customers, you will be providing customers with exceptional first contact service resolution as well as educating customers about the digital options available. As the first point of contact for these customers, you will be supporting them through their day-to-day banking needs and helping them grow their passion in to a successful, thriving business.
So, what’s your main goal as a Business Direct Advisor? To provide an exceptional, professional, personable experience to our valued customers every single time they call - and we believe that you can only do this by bringing your unique personality to every call.
**A typical day for you involves**:
- Taking calls from all segments of Business customers and resolving their initial query
- Building rapport and credibility and remaining present with the individual that I am talking to
- Actively participating and contributing to the daily operating rhythm including skilling, reporting and servicing standards
- Actively seeking opportunities to improve on current processes
- Actively participating in professional development, 1:1 performance management and coaching sessions with my Team Lead to improve performance
**What you will bring**
To become a successful banker in our Inbound Business Servicing team you will have a can-do attitude and enjoy working as part of a team where your individual performance contributes to the team’s success. Your quick thinking and problem-solving abilities, coupled with your passion for customers, will see you develop and thrive, and build a successful career in banking.
**We ask that you**:
- Have excellent time management and problem-solving skills
- Have a desire to continuously develop and challenge yourself
- Thrive in a high energy, supportive team environment
This role may be based in **Melbourne CBD** or **Knox **(your preference). In the first 3 months, training will take place in either location, Monday to Friday between 9am and 5pm. Following this you will be working on a rotating roster.
This role will allow for hybrid working, with a mix of on site and remote working across the week, once training is complete. However, we would require you to be on site for training as we think this works best in person.
**A diverse and inclusive workplace works better for everyone.**
At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.
**More focus on you**
We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.
**Join NAB**
If you think this role is the right fit for you, we invite you to apply
If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.
-
Melbourne, Australia Epsilon Direct Lending Full time**Associate / Associate Director, Direct Lending (Private Credit)** - Melbourne Based_ - Permanent / Full time_ - Salary: Competitive_ Epsilon Direct Lending (Epsilon) is an Australian based and focused private credit asset management firm with offices in Sydney and Melbourne. Epsilon is an active middle market corporate direct lender, providing cash flow...
-
Business Intelligence Advisor
4 weeks ago
Melbourne, Australia RMIT University Full timeOverview: - Full-time, Continuing position - Salary Level HEW 7 + 17% Superannuation and Flexible Working Arrangements - Based at the Melbourne CBD campus, and hybrid ways of working About You As the Business Intelligence Advisor, you will be responsible for development and implementation of comprehensive systems and processes to enable the identification...
-
Business Technology Advisor
4 weeks ago
Melbourne, Australia Superior People Recruitment Full timeThe Business Technology Advisor (BTA) takes initiative to work independently with a vision to be a trusted technology advisor to small business customers. This role focuses on strengthening customer relationships, providing business insights and finding solutions to business problems. The Business Technology Advisor is passionate about understanding their...
-
Digital Advisor, Electronic Direct Mail
4 weeks ago
Melbourne, Australia Hudson Australia Full time**The Role**: Are you a EDM specialist, experienced in government communications? We are seeking a Digital Advisor, with experience in EDMs to support the management and governance of the Department's electronic direct mail (EDM) channels. You will ensure they are monitored and able to deliver on user needs and the Department's priority communication...
-
Business Advisor
4 weeks ago
Melbourne, Australia RACV Full timeMelbourne, Victoria | RACV Head Office - Permanent Full Time | Hybrid Working - A competitive salary | Discounts on selected RACV products **Great things start here** RACV is an organisation that’s broader and bigger than you think - beyond the trusted roadside assistance and insurance lines, and significant portfolio of Travel and Leisure experiences,...
-
Business Risk and Compliance Advisor
4 weeks ago
Melbourne, Australia nbn™ Full timeJob Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity at nbn, Australia’s largest...
-
Business Application Advisor
4 weeks ago
Melbourne City Centre, Australia Victoria Police Full time**About the role**: Are you ready to shape the future of Victoria Police? Do you want to be part of a transformation journey? Victoria Police have an exciting opportunity for a professional ICT Business Application Advisor with experience in Investigations and Brief Management systems to work as part of a specialised team responsible for maintaining and...
-
Business Application Advisor
4 weeks ago
Melbourne, Australia Victoria Police Full timeLocation: Melbourne | CBD Job type: Full time Organisation: Victoria Police **Salary**: $91,418 - $103,725 Occupation: IT and Telecommunications Reference: VG/E20030643K **About the role**: Are you ready to shape the future of Victoria Police? Do you want to be part of a transformation journey? Victoria Police have an exciting opportunity for a...
-
Business Development and Marketing Advisor
4 weeks ago
Melbourne, Australia FourQuarters Full timeMelbourne, CBD - $100k - $120k inclusive of super - Permanent Full Time Join this mid-tier professional services marketing team as their new Marketing and Business Development Advisor. Reporting into the Head of Brands, Clients and Markets this would suit an individual who is a fantastic storyteller with a passion for translating information into clear...
-
People Advisor
7 days ago
Melbourne, Australia MYOB Full timeABOUT THE ROLE As a People Experience team, we deliver exceptional people experiences for the entire MYOB team, with a focus on partnering and knowledge sharing. As the Advisor in the People Experience (PX) team, you will play a pivotal role in supporting both strategic initiatives and day-to-day PX operations within MYOB. AS A PEOPLE ADVISOR, YOU WILL:- ...
-
Business Development Executive
7 days ago
Melbourne, Australia Commonwealth Bank of Australia Full timeBusiness Development Executive - Broker Direct Team - Asset Finance Your Business Business Bank (BB) offer a wide range of services and solutions to our small to medium enterprise customers along with our regional and agribusiness customers. The core purpose of this role is to help deliver sustained profitable growth for the Bank by effectively...
-
Hse Advisor
4 weeks ago
Melbourne, Australia Sharp & Carter Full timeDrive the health and safety agenda for the site - Work in a collaborative health and safety team - Strong safety culture **About the Company** A leading FMCG manufacturer, delivering high-quality packaging solutions to a diverse range of customers and industries globally, with a commitment to excellence and innovation around sustainability being a big...
-
Government Parliament Services Advisor
4 weeks ago
Melbourne City Centre, Australia Department of Jobs, Precincts and Regions Full timeGovernment and Parliamentary Services Advisor - $91,418 - $103,725 (Plus Superannuation) - Ongoing role - Usual hours of work: Full Time (flexibility may be available) - Usual work location: 1 Spring Street, Melbourne (flexibility may be available) The Team The position of Government and Parliamentary Services Advisor forms a part of the Corporate Services...
-
Policy Advisor
4 weeks ago
Melbourne, Australia Department of Jobs, Skills, Industry and Regions Full timeLocation: Melbourne | CBD Job type: Full time / until 28 June 2024 Organisation: Department of Jobs, Skills, Industry and Regions **Salary**: $91,418 - $103,725 Occupation: Policy Reference: VG/081824A The Department of Jobs, Skills, Industry and Regions is firmly focused on driving a strong and resilient economy that benefits all Victorians - by...
-
Government Parliament Services Advisor
4 weeks ago
Melbourne, Australia Department of Jobs, Skills, Industry and Regions Full timeLocation: Melbourne | CBD Job type: Full time Organisation: Department of Jobs, Skills, Industry and Regions **Salary**: $91,418 - $103,725 Occupation: Administration/Secretarial Reference: VG/035417D The Department of Jobs, Precincts and Regions (DJPR) was established to ensure Victoria's strong economic performance by growing industries and regions....
-
Policy Advisor
4 weeks ago
Melbourne City Centre, Australia Department of Jobs, Precincts and Regions Full timePolicy Advisor - Sick Pay Guarantee - Salary: $91,418 to $103,725 (Plus Superannuation) - Fixed term role: until 28 June 2024 - Usual hours of work: Full time (flexibility may be available) - Usual work location: 121 Exhibition Street, Melbourne CBD (flexibility may be available) The Role The Policy Advisor - Sick Pay Guarantee will support the development...
-
Project Advisor
4 weeks ago
Melbourne, Australia Victoria Police Full timeVictoria Police Forensic Services Department Strategic Projects Office 12 months fixed term VPS-6 role available **About the role**: As the FSD lead the Project Advisor is responsible for engaging with stakeholders to drive and shape the Digital Forensic Services (DFS) Review Project to inform the future direction of DFS across Victoria Police Victoria...
-
Business Development
4 weeks ago
Melbourne, Australia Victorian Government Solicitor's Office Full timeLocation: Melbourne | CBD Job type: Ongoing - full time or part time Organisation: Victorian Government Solicitor's Office **Salary**: $91,418 - $103,725 Occupation: Communications, Marketing and Media Reference: VG/VGSO651 - Excellent opportunity to continue developing your business development and marketing skills within the professional services...
-
Principal Advisor, Commercial Structuring
4 weeks ago
Melbourne City Centre, Australia Department of Jobs, Precincts and Regions Full timeSalary: $151,260 to $173,138 (Plus Superannuation) - Fixed term - Usual hours of work: Full time - Usual work location: 1 Spring Street, Melbourne (flexibility may be available) The Team The position of Principal Advisor, Commercial Structuring forms a part of the Trade and Investment Group and Invest Victoria Branch. Invest Victoria is the Victorian...
-
Principal Advisor, Commercial Structuring
7 days ago
Melbourne City Centre, Australia Department of Jobs, Precincts and Regions Full timeSalary: $149,025 to $170,579 (Plus Superannuation) - Fixed term - Usual hours of work: Full time - Usual work location: 1 Spring Street, Melbourne (flexibility may be available) The Team The position of Principal Advisor, Commercial Structuring forms a part of the Trade and Investment Group and Invest Victoria Branch. Invest Victoria is the Victorian...