Program Support Coordinator

3 weeks ago

Kenmore, Australia Churches of Christ Full time

**Churches of Christ, Housing, Kenmore**

**Program Support Co-Ordinator**

**Permanent, Full-time Opportunity**

**Imagine a career with Churches of Christ**

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.

We also offer:

- Salary-packaging benefits that can increase your take-home pay;
- Five weeks of annual leave and the ability to purchase more;
- Free parking and an onsite café;
- Employee Recognition program that recognises staff and their dedication each year;
- Employee Discount program through our large network of retail partners (Bupa Health, Medibank, JB Hi-Fi etc);
- Opportunities for professional development;
- Employee Assistance Program;
- Grants (for eligible employees) to assist in formal study;
- A work culture that values you.

Established in 1930, We are one of Australia's largest and most diverse not-for-profit organisations.

Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 Services in more than 100 communities, we positively impact around 45,000 lives a year.

**Highlighting the importance of this role**

Reporting to the Manager - Program Practice and Development, the Program Support Coordinator is primarily responsible for the oversight of three staff members and will hold a small case load. The role will ensure the effective delivery of specialised support programs for families who are homeless and initiatives that enhance tenancy sustainment.

Key tasks and responsibilities include:

- Design and deliver capacity building initiatives to improve pathways to affordable and sustainable housing;
- Implement, manage and deliver the framework for sector collaboration across sector service;
- Lead and mentor Housing Support Workers and Housing Officers to build capacity and resilience to work with clients with complex needs.

The Program Coordinator also acts as a backup to the wider leadership team and works closely with other Coordinators in the Tenancy and Property Services team to provide operational support and leadership as required. This role contributes as an integral member of the Housing Services leadership team and supports all activities aligned with the strategic direction and consistent with the mission and values of Churches of Christ.

**What you can bring to the team**

This position calls for an individual who is highly organised, flexible and agile. You will understand trauma informed care and be comfortable conversing with a range of internal and external stakeholders. Team work skills, a keen eye for detail, and the capacity to deliver results and meet objectives are essential.

Your qualifications and experience should include:

- Degree qualification in Social Science or relevant field;
- A patient approach to resolving difficulties that may be experienced by our tenants, resolving complaints, sustaining tenancies and supporting our operational staff;
- Experience working with people from diverse, social and economic disadvantaged backgrounds;
- Minimum two years' in a similar role with coordination responsibilities;
- Current National Police and Working with Children (Blue Card) check or the ability to acquire.

Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.

**To apply**

**Applications will be assessed as received

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