Srm Support Coordinato

7 months ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Commercial is a large but close-knit group. We bring diversity of thought, backgrounds, and experience to every business unit at Coles Supermarkets and Liquor. We pride ourselves on the partnerships we build, new ideas we develop and how passionately we work on convenient, healthy solutions for our customers.

**About the role**:
In this 6-month fixed term opportunity you will work closely with the wider Commercial Strategy and Excellence team and report into the Strategy Manager.

This role will see you support supplier queries, resolution, supplier communication and training programs for the SRM feature releases. This will drive user adoption, supplier engagement and Cole’s compliance to the Grocery Code.

You will partner across varied stakeholders and require great consultation and strong written and project management experience. You will also:

- Manage and be the first port of call for internal/external SRM business user queries
- Communicate with suppliers to validate, update and ensure accurate information is provided
- Support training delivery to stakeholders
- Assist workflow and embed processes and support in the management of knowledge articles and content

**About you and your skills**:
This is an exciting new role working with various stakeholders across the business in transition to a new portal. Your proven organisational, project management and exposure to change management will set you up for success, you will also need:

- Partner with teams cross functionally and at all levels
- Perform tasks with limited supervision.
- Outstanding communication skills both written and oral with a strong customer service focus
- Attention to detail, be able to work autonomously, show initiative as well as working as core member of the team.
- Ability to manage time and continuously re-prioritise workflow in accordance with the changing needs of the function.
- Flexible and pro-active approach to day-to-day tasks
- Results and service orientated.
- Confident, assertive, and open to challenge and discussion
- Proactive and self-managed

LI-SK1

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 110171

Employment Type: Fixed Term

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