Current jobs related to Guest Service Host - Gold Coast - Village Roadshow Limited

  • Guest Services Host

    3 days ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Host** **$24.82 per hour Part Time** **Sea World, Main Beach, Gold Coast** **About the role**: The role of a Guest Service Host is to participate in the day to day operation of the Guest Services Office, Animal Adventure Centre and Reception desk at Sea World. You will be required to demonstrate a superior knowledge of Sea World’s...

  • Guest Services Host

    2 weeks ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Host** **$24.82 per hour Part Time** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and access to...

  • Guest Service Host

    4 months ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Host** **$34.04 per hour Casual** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and access to our...

  • Guest Services Host

    6 days ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and access to our Village Employee Benefits App which is partnered with more than 65 major retailers! -...

  • Seasonal Guests Services Host

    2 months ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Host** **$27.23 per hour Part Time Fixed Term to February 2025** **Wet ‘n’ Wild - Oxenford Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts...

  • Guest Services Host

    2 weeks ago

    Central Coast, Australia NRMA Motoring & Services Full time

    Are you 100% customer focused and driven to provide top notch guest services? Do you have a positive attitude, vibrant customer service skills and the ability to work as part of a dynamic front office team. Take a career road trip with us at NRMA Ocean Beach Holiday Resort, at Umina Beach, where everyday is a holiday! As the Guest Services Host (Front...

  • Guest Services Supervisor

    4 days ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Services Supervisor** **Full Time - Salary** **Movie World & Wet ‘n’ Wild, Oxenford, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our...

  • Host Manager

    6 days ago

    Gold Coast, Australia Mondrian Full time

    **Company Description** Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and...

  • Premium Guest Executive

    2 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    **Internal Opportunity!!** **About us** **About the role** As a Premium Guest Executive working in our VIP Domestic Sales and Marketing team, you will focus on implementing marketing initiatives to retain and grow The Star’s local VIP guests. Your demonstrated passion for providing excellent guest service and ability to develop and maintain key...

  • Premium Services Host

    47 minutes ago

    Gold Coast, Australia The Star Entertainment Group Full time

    The Star Gold Coast has an exciting opportunity to join our Premium Services team as a **Premium Services Host!** In this role you will deliver an outstanding service to our guests as they enter our VIP Gaming Rooms as well as completing room reservations, limousine transfers and air travel arrangements. This fast-paced role is hands-on and requires a...

  • Guest Service Agent

    2 weeks ago

    Gold Coast, Australia Accor HQ Full time

    Located in the heart of hip and happening Broadbeach,** Mantra Sierra Grand** is a resort that offers modern and stylish apartments and a host of facilities and services including heated pools and spas, sauna, steam room, tennis court, gym and in-house theatre. Enjoy a work environment that’s hard to leave - but when you do there’s the light rail just...

  • Electronic Gaming Hosts

    2 weeks ago

    Gold Coast, Australia The Star Entertainment Group Full time

    **The Star Gold Coast currently has an exciting opportunity to join our Gaming Operations team as an Electronic Gaming Host!** As an Electronic Gaming Host, you will be responsible to ensure the smooth operation of our Gaming Machine area and provide a world class experience for our guests. In this role you will help to resolve to resolve minor machine...

  • Premium Services Hosts

    3 months ago

    Gold Coast, Australia The Star Entertainment Group Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Guest Service Agent

    7 days ago

    Gold Coast, Australia JW Marriott Full time

    **Job Description**: **Job Number** 23120636 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **About the Company** **Marriott...

  • Electronic Gaming Host

    3 days ago

    Gold Coast, Australia The Star Entertainment Group Full time

    **The Star Gold Coast currently has an exciting opportunity to join our Gaming Operations team as an Electronic Gaming Host!** As an Electronic Gaming Host, you will be responsible to ensure the smooth operation of our Gaming Machine area and provide a world class experience for our guests. In this role you will help to resolve to resolve minor machine...

  • Activities Host

    2 weeks ago

    Gold Coast, Australia NRMA Motoring & Services Full time

    **Do you have an outgoing creative personality?** **Can you talk under water? Are you creative with arts and crafts or just like to be the life of the party? Then this is the job for you!**: **About Us**: NRMA Parks and Resorts are an industry leader in the dynamic Holiday Park sector, offering a wide range of services and currently either owning or managing...

  • Bay Host

    3 days ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Bay Host** **Casual - $28.46 p/h (Monday to Saturday) $39.85 p/h (Sunday)** **Topgolf Gold Coast** **We believe in the unlimited Power of Play!** Let the good times roll! You have a passion for people and are a bit of a mind-reader when it comes to knowing just how to take the Player experience to the next level. You’ll care for our Players in the...

  • Premium Services Hosts

    7 months ago

    Gold Coast, Australia The Star Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Premium Services Department! As a Premium Services Host, you will deliver an outstanding service to our guests as they enter our VIP Gaming Rooms as well as completing room reservations, limousine transfers and air travel arrangements. This fast-paced role is hands-on and...

  • Spa Host

    7 months ago

    Gold Coast, Australia RACV Full time

    **Gold Coast | RACV Royal Pines Resort**: - **Casual | 3 days week Thu-Sat 8.15am-5.30pm**: - **Competitive hourly rate + penalties + super | Exclusive employee benefits** **Great Things Start Here** Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers,...

  • Electronic Gaming Hosts

    7 months ago

    Gold Coast, Australia The Star Entertainment Group Full time

    The Star Gold Coast currently has an exciting opportunity to join our Gaming Operations team as an Electronic Gaming Host! In this role, you will be responsible for the smooth operation of our Gaming Machine area while providing a world class experience for our guests. You will help to resolve minor machine faults, perform pay outs of jackpots and assist...

Guest Service Host

8 months ago

Gold Coast, Australia Village Roadshow Limited Full time

**Guest Services Host**
**$31.03 per hour Casual**
**6 Month Fixed Term Contract**
**Sea World, Main Beach, Gold Coast**

**About the Perks**
- Unlimited free entry to our amazing theme parks
- Earn complimentary passes for family and friends
- Enjoy discounts on food & beverage, retail and animal experiences
- Enjoy a wide variety of discounts throughout our properties and access to our Village Employee Benefits App which is partnered with more than 65 major retailers
- Exclusive and unique team member events and awards
- Reward and Recognition incentives and prizes
- Onsite Wellbeing Team and access to our EAP with 24/7 support
- Opportunity for professional development & internal training, we strive to grow our talent

**The opportunity**
The role of a Guest Service Host is to participate in the day to day operation of the Guest Services Office, Animal Adventure Centre and Reception desk at Sea World. You will be required to demonstrate a superior knowledge of Sea World’s attractions,
products and services whilst maintaining professional and friendly customer service skills.

Must be available to work a 7-day rotating roster between the hours of 8.30am to 6.30pm on any day including weekends, school holidays and evening function work

**Your day to day**:

- Assist lost and found enquiries in accordance with set procedures
- Process Animal Adventure bookings and ticket upgrades
- Conduct VIP escorts and park familiarisations
- Handle feedback or complaints and solve/follow up in accordance with set procedure
- Conduct Main Reception duties including answering switchboard calls, mail/courier processing, daily reporting of park operations etc.
- Respond and participate in emergency situations if necessary, in line with policy and procedures
- Provide a thorough knowledge of all Village Roadshow Theme Parks properties

**What you’ll bring**:

- Well-developed organisational skills and strong administrative skills
- Previous reception experience with communication systems and/or switchboard experience
- A positive, friendly and enthusiastic personality
- A professional attitude and exceptional level of customer service
- Proven conflict resolution and complaint handling skills
- Ability to use initiative to solve problems quickly and efficiently
- Must be available to work a seven-day rotating roster, including weekends, school holidays and evening functions
- Current Provide First Aid and CPR certificate, or willing to obtain this qualification prior to commencement