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Service and Repair Supervisor

2 months ago

Melbourne, Australia Fleetwood Australia Full time

ASX Listed Company operating for over 60 years in the caravaning and RV industry
- Permanent position Mon-Fri
- Great team
- $50 per hour + Super

Fleetwood Australia exists to create innovative spaces for people to thrive. We aim to be the leader in reimagining sustainable spaces and have a clear strategy to Build, Transform and Grow our organisation. We are ASX listed and an industry leader.

We design, manufacture, and install modular buildings for education, affordable housing, mining, custodial and commercial sectors across all mainland Australian states. Our recreational vehicle work includes servicing as well as manufacture and distribute leading products. We work as One Fleetwood across our group of companies, including Building Solutions, Community Solutions and RV Solutions.

**About the role**:
The Service & Repair Supervisor is responsible for managing and scheduling the workflow of jobs through our Somerton based workshop. You will ensure jobs are completed within required timeframes to satisfy customer needs. This role will require you to be hands on and deliver a range of general repair works including Insurance and warranty claims, compliance, and certification. You will also assist with quotations where required and lead a small team of Service & Repair Technicians out of our Somerton based workshop.

**The key responsibilities of the role are**:

- Manage the overall job schedule & flow of our workshop
- Assist in the delivery of a range of general repair and service works (Hands on)
- Assist with Insurance enquiries, warranty issues, quotes and claims
- Lead, manage & develop the service & repair team
- Ensure safety and compliance requirements are met at all times
- Assist Management with reporting issues, hazards
- Source and order replacement parts for workshop.
- Inspection & quality control of finished works before delivery.
- Strong verbal and written communications and customer service skills

**About you**:
**To be successful in this role you will demonstrate**:

- 3-5 years’ experience in a service & repair role from within the Caravan, RV industry
- Strong Time Management skills
- The ability to lead and manage a small team
- Trade background would be advantageous
- Strong verbal and written communication skills
- Excellent problem solving and decision-making skills.
- Works well under pressure.
- Previous experience working with a caravan manufacturer or service/repair workshop would be highly regarded.

**Why work for Fleetwood?**
- Be part of an exciting transformative time in our business, on a trajectory of growth.
- Join our values-led culture, where Collaboration, Integrity, Accountability, Zero Harm and Growth through Innovation are at the heart of how we work and lead.
- Access opportunities for professional and career development across our group of companies, in an ASX listed company and industry leader.

All successful applicants may be required to complete a functional medical including drug & alcohol assessment.

**How To Apply**:
Please submit your CV and cover letter by clicking on the 'Apply' button below.

Fleetwood Australia acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters, and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders, past and present

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