Customer Integration App Manager

7 months ago

Melbourne Airport, Australia Team Global Express Full time

**JOB DESCRIPTION**

**Primary Duties & Responsibilities**:

- Manage all components, including AWS and reporting for customers, configuration, customization, and integration with other systems.
- Provide technical leadership in identifying and resolving technical issues.
- Collaborate with cross-functional teams to develop solutions and ensure seamless functionality.
- Ensure compliance with security and data protection policies, managing user access controls and monitoring security threats.
- Provide technical documentation, training, and support to end-users, conducting regular system audits for data accuracy.
- Stay updated with industry trends, best practices, and emerging technologies.

**Desirable Qualifications & Experience**:

- Bachelor’s degree or equivalent in Computer Science, Information Systems, or related field.
- Proven experience leading technical teams in a digital or customer-focused environment at a management level.
- Minimum of 5 years of relevant work experience in developing customer and digital integration solutions.
- Strong background in data analysis, quality assurance testing, and software development.
- Track record of meeting budgets and timelines in a customer-centric environment.
- Ability to create and execute a customer-first strategy.
- Knowledge of industry trends and best practices.

**Required Skills & Capabilities**:

- Strong technical expertise in Customer Integration related platforms (particularly WebMethods) including configuration, customization, and integration with other systems.

**Diversity and Inclusion**

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.

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