Workforce Specialist

3 weeks ago

Sydney, Australia ManpowerGroup Internal Full time

Permanent recruitment support role
- Location Flexible, Sydney, Melbourne or Adelaide
- Join our Talent Hub and support across multiple accounts

**About Us**

Talent Solutions combines our leading global offerings RPO, MSP and Right Management to help organisations address their complex workforce needs.

Website

**About the role**

Talent Solutions is looking for a Workforce Specialist to join our Talent Hub to provide recruitment support across multiple accounts.

As a Workforce Specialist in the Talent Hub, you will support the activities of contingent labour engaged via multiple MSP programs, from onboarding to exit and all associated lifecycle activities in between. This includes developing and supporting relationships with MSP, Contingent Business Partners, Hiring Managers, suppliers and technology partners (VMS).

**As a valued member of the Talent Hub your key responsibilities will include**:

- Support lifecycle activities throughout a worker's assignment - tenure management, renewals and extensions, financial management including rate negotiations and Award interpretations, time and expense management and workforce and supplier education
- Support completion of onboarding activities for multiple MSPs, including but not limited to: requisition management, reference checks and compliance paperwork in ATS and VMS systems
- Support offboarding activities for workers
- Develop an understanding of the Hiring Manager's portfolios
- An interest to help out with various projects at times
- Develop training guides and SOPs when required

**What are we looking for in you?**
- Previous experience in a HR environment, ideally managing people engagement and workforce queries
- Previous experience in a recruitment environment, admin, customer service or contractor management experience would also be advantageous or
- Exceptional level of accuracy and detail
- Strong customer service mindset and compliance focussed
- Excellent organisational and time management skills
- Demonstrated ability to manage conflicting priorities in a high transactional volume environment
- Ability to be hands on with a flexible approach to working in fast paced changing environments
- Exceptional communication and interpersonal skills
- Previous VMS exposure
- Process driven with an investigative nature

**What we offer**
- Employee referral program
- Free access to expert and confidential advice, counselling and support
- Blended working environment and flexible working schedule
- A supportive and innovative culture that encourages development
- Access to study leave and internal exposure opportunities to support your continued growth and development
- Excellent parental leave
- Opportunities to give back to the community
- Paid wellness day off each quarter plus birthday leave

**Our Promise**

At ManpowerGroup, we care about people and the role of work in their lives. We respect people as individuals, trusting them, supporting them, enabling them to achieve their aims in work or in life. This means that we'll work with you to achieve your career goals and dreams by supporting and developing you as your career grows.

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