Claims & Injury Management Advisor Vic

3 weeks ago

Docklands, Australia Myer Full time

**Job no**: 941886

**Work type**: Permanent / Full time

**Location**: Support Office - Docklands

**From humble beginnings in downtown Bendigo to supporting Australian communities far and wide
- Myer has always been a special place, transcending beyond just a place to work**.

**Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.**

Myer is looking for a **Claims & Injury Management Advisor - VIC** to manage workers compensation claims under our self-insurance program, ensuring compliance with regulatory requirements and delivery of prompt and accurate workers compensation benefits to injured team members. You will be supporting injured team members and site management through the delivery of best practice early intervention and return to work assistance, implementing strategies to minimise the impact of injury for team members and the business; and provide effective coaching and mentoring to site management to drive improvements in claims performance and outcomes across the business.
- Permanent, full-time opportunity in our collaborative and supportive Risk & Safety team
- Bring your claims & injury management experience to deliver optimal outcomes within a self-insured environment
- Flexible hybrid working - Work from our Docklands office, some of our VIC sites and the comfort of your own home

**About the role**:

- Manage the end-to-end operation of workers compensation claims in accordance with legislation, regulations and guterms of our self-insurance licence.
- Collect and consider factual and medical information to support decision making in accordance with WorkSafe’ sustainable decision making framework.
- Liaise with treatment providers, including allied health professionals, specialist and treating doctor to ensure efficacious and cost-effective treatment, ensuring treatment requests are promptly determined.
- Calculate compensation entitlements, ensuring team members receive correct workers compensation payments.
- Work with the stakeholders to implement effective strategies to improve return to work outcomes, reduce hours lost and mitigate claims costs.
- Establish and maintain proactive communication with injured team members, their treating practitioners and other stakeholders to facilitate recovery and early, sustainable return to work.
- Actively monitor and manage return to work progress to ensure issues are identified early and timely action is taken.
- Provide coaching and advice to site management to drive the development of capability in managing return to work processes.
- Participate in case conferences with stakeholders to define and implement effective case management strategies.
- Maintain accurate claim and injury management records.

**About you**:

- Strong working knowledge of the Victorian Workplace Injury & Rehabilitation Act 2015
- Significant claims management experience in the Victorian workers compensation scheme
- Knowledge of medical terminology and treatment modalities relevant to workplace injuries
- Well developed stakeholder and interpersonal management skills
- Well developed written and verbal communication skills, analytical and problem solving skills
- Experience working in a self-insurance environment highly regarded
- Ability to work autonomously and complete work in a timely manner with a high level of attention to detail
- Excellent organisational, time management and prioritisation skills
- Ability to build and maintain excellent relationships at all levels across the business and with external stakeholders
- A strong commitment to meeting and exceeding expectations

**Benefits to you**:

- Generous team member discounts on all Myer products, including team-member exclusive discounts
- Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work
- A supportive leadership and team network to set you up for success
- Career growth and succession opportunities across the business

We’d love to hear from you even if you don’t meet all the criteria listed above.

**Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.**

**Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.**

**Welcome Home**

**_ Equal Opp. Employer:_**_ We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve._

*

  • Claims & Injury Management Advisor VIC

    7 days ago

    Docklands, Victoria, Australia Myer Full time

    From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work. Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best....

  • Claims & Injury Management Advisor VIC

    3 weeks ago

    Docklands, Australia Myer Full time

    From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work. Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best....

  • Claims & Injury Management Advisor Vic

    1 week ago

    Docklands, Victoria, Australia Myer Full time

    Job no: 941886Work type: Permanent / Full timeLocation: Support Office - Docklands**From humble beginnings in downtown Bendigo to supporting Australian communities far and wide Myer has always been a special place, transcending beyond just a place to work**.Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're...

  • Claims & Injury Management Advisor VIC

    3 weeks ago

    Docklands, Australia Myer Full time

    Job no: 941886 Work type: Permanent / Full time Location: Support Office - Docklands From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work . Myer is a place for finding life-long friendships, a safe space with...

  • Claims & Injury Management Advisor VIC

    1 week ago

    Docklands, Victoria, Australia Myer Full time

    Job no: Work type: Permanent / Full time Location: Support Office - Docklands From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work . Myer is a place for finding life-long friendships, a safe space with a big heart. Here,...

  • Injury Management Coordinator

    3 weeks ago

    Docklands, Australia Australian Pharmaceutical Industries Full time

    Since our humble beginnings in 1910, we’ve grown from a small co-operative of three pharmacies to a national organisation and one of Australia’s leading health, beauty, and wellness companies. Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale...

  • Injury Management Coordinator

    3 weeks ago

    Docklands, Australia Australian Pharmaceutical Industries Full time

    Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics. **About us: Since our humble beginnings in 1910, we’ve grown...

  • Injury Management

    2 weeks ago

    Docklands, Australia Gowrie Victoria Full time

    **Are you ready to nurture your career at Gowrie Victoria?** For over 80 years, Gowrie Victoria has been at the forefront of high-quality early learning. We’re a not-for-profit organisation with a reputation for inspiring others and shining a light on best practice. In this role you will promote a safe and healthy workplace culture by providing advice,...

  • Injury Management Coordinator

    7 days ago

    Docklands, Victoria, Australia Australian Pharmaceutical Industries Full time

    Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics.**About us: Since our humble beginnings in 1910, we've grown from a...

  • Injury Management Coordinator

    1 week ago

    Docklands, Victoria, Australia Australian Pharmaceutical Industries Full time

    Since our humble beginnings in 1910, we've grown from a small co-operative of three pharmacies to a national organisation and one of Australia's leading health, beauty, and wellness companies.Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor...

  • Injury Management Consultant

    1 week ago

    Docklands, Australia Mercer Full time

    **We’re Recovre** Our mission is to protect and promote possibility - for everyone. We’re driven to make a real impact, operate with trust and respect the diverse perspectives of our team in everything we do. We care about helping people thrive every day. Its life-changing stuff. Our team values building human relationships and connections beyond...

  • Injury Management Coordinator

    1 week ago

    Docklands, Victoria, Australia Priceline Full time

    Since our establishment in 1910, we have expanded significantly from a small co-operative of three pharmacies to become a prominent national organization and one of the leading companies in the health, beauty, and wellness sector in Australia.About the Position:The Safety, Health & Wellbeing Team at Wesfarmers Health plays a crucial role in supporting our...

  • Claims Manager

    1 week ago

    Docklands, Victoria, Australia Nutrien Ag Solutions Full time

    Job req id: Date: 12 Mar 2024- Location: Docklands, VIC, AU, 3008Claims Manager | VIC- Join Nutrien Ag Solutions - the leading agribusiness in Australia:Provide invaluable support to our Insurance Brokers:- Flexible locationFor over 150 years, we have been committed to providing quality local advice, knowledge and expertise to growers. Nutrien Ag Solutions...

  • Claims Manager

    3 weeks ago

    Docklands, Australia Nutrien Ag Solutions Full time

    Job req id: 14978- Date: 12 Mar 2024- Location: Docklands, VIC, AU, 3008**Claims Manager | VIC** - **Join Nutrien Ag Solutions - the leading agribusiness in Australia**: - **Provide invaluable support to our Insurance Brokers**: - **Flexible location** For over 150 years, we have been committed to providing quality local advice, knowledge and expertise to...

  • Claims Manager

    2 months ago

    Docklands, Australia Nutrien Ag Solutions Full time

    Job req id: 14978- Date: 12 Mar 2024- Location: Docklands, VIC, AU, 3008**Claims Manager | VIC** - **Join Nutrien Ag Solutions - the leading agribusiness in Australia**: - **Provide invaluable support to our Insurance Brokers**: - **Flexible location** For over 150 years, we have been committed to providing quality local advice, knowledge and expertise to...

  • Claims Manager

    2 months ago

    Docklands, Australia Nutrien Full time

    Claims Manager | VIC Join Nutrien Ag Solutions – the leading agribusiness in Australia Provide invaluable support to our Insurance Brokers Flexible location For over 150 years, we have been committed to providing quality local advice, knowledge and expertise to growers. Nutrien Ag Solutions one of the largest agribusinesses operating in...

  • Claims Manager

    3 weeks ago

    Docklands, Australia Nutrien Full time

    Claims Manager | VIC Join Nutrien Ag Solutions – the leading agribusiness in Australia Provide invaluable support to our Insurance Brokers Flexible location For over 150 years, we have been committed to providing quality local advice, knowledge and expertise to growers. Nutrien Ag Solutions one of the largest agribusinesses operating in...

  • Lead, Claims Investigations

    3 weeks ago

    Docklands, Australia MLC Life Insurance Full time

    Are you committed to bringing your best to life every day? At MLC Life Insurance, we’re proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We’re Australian-led and managed, and part of a global network through our partnership with one of...

  • Lead, Claims Investigations

    3 weeks ago

    Docklands, Australia MLC Life Insurance Full time

    Are you committed to bringing your best to life every day? At MLC Life Insurance, we’re proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We’re Australian-led and managed, and part of a global network through our partnership with one of...

  • Claims Data and Factual Analyst

    3 weeks ago

    Docklands, Australia MLC Life Insurance Full time

    Are you committed to bringing your best to life every day? At MLC Life Insurance, we’re proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We’re Australian-led and managed, and part of a global network through our partnership with one of...