Client Consulting Manager

1 week ago

Sydney, Australia Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
Visa Consulting & Analytics (VCA) is known for its multi-disciplinary teams, payments expertise and its unique VisaNet data-driven insights. We support Visa’s ecosystem of partners by advising them on payments strategy, proposition design, digital solutions and portfolio optimisation. Our clients include banks, retailers, fintechs, airlines and government agencies.

The VCA Australia, NZ and South Pacific team sits within the Asia Pacific consulting practice and has offices in Sydney and Melbourne.

The Manager role reflects the increasing demand for VCA services from our clients. Based in Sydney, the Manager will report to the Head of Strategy, VCA Australia, New Zealand and South Pacific and support projects across these markets.

**What a Client Consulting Manager does at Visa**:
You will work on consulting engagements for Visa’s clients in Australia, New Zealand and the South Pacific. Our multi-disciplinary teams provide advice, problem solving skills, data insights and specialist expertise to drive growth and profitability in our clients’ payments businesses.

Typical engagements include:

- Payments strategy, including loyalty, crypto, real-time payments
- Proposition design and launch
- Digital solutions
- Portfolio optimisation and
- Data analytics,

You will be responsible for significant components of client engagements and the end-to-end delivery of client engagements. Typically, this will involve the Manager interacting with the client team, gathering and managing project inputs, analysing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. The full range of responsibilities are detailed below.

**Responsibilities**:

- Prepare project materials including interview guides, data requirements, concepts, frameworks
- Undertake client interviewing, collecting and analysing inputs such as client information, data, processes, policies, competitive and environmental information
- Manage junior team member such as Associates, Analysts and Interns
- Create, develop and maintain Excel models
- Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and outcomes / deliverables
- Ensure project engagements remain on track, utilising governance frameworks and mitigating / resolving complex problems that emerge during engagements
- Identify solutions and recommendations that address client objectives and result in performance improvement
- Create and present compelling PowerPoint presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly

**This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.**

**Qualifications**:
What we are looking for:
Our people are intellectually curious, collegial and capable of building trusted relationships with clients. We look for depth and breadth of experience rather than relying on age or job titles as proxies, and hire for judgment and integrity. You will be curious about the payments industry and keen to work alongside a multi-disciplinary team. You will be comfortable managing a project end-to-end and under the guidance of Directors and Senior Directors based on the size of the engagements.

We are looking for:

- Team players: Strong team orientation, collaborative, and flexible.
- Professionals: Strong detail orientation, ensuring the highest level of quality/rigour in our recommendations to clients.
- 5-8 years of relevant experience in consulting and/or corporate strategy
- Some experience in payments or financial services
- Willingness to travel (up to 20%)

Our Employee Value Proposition

VCA offers its consultants the ability to work with experienced management consultants and payments experts in a friendly, collegial environment. You will develop and/or enhance y

  • Client Consulting Manager

    7 days ago

    Sydney, Australia Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Client Consulting Manager

    3 weeks ago

    Sydney, Australia Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Client Consulting Manager

    4 weeks ago

    Sydney, Australia Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Client Partner

    1 week ago

    Sydney, Australia Slalom Consulting Full time

    **Slalom Australia** Slalom is a fiercely human consulting company focused on end-to-end business transformation enabled by technology. With 20-plus years of experience and operating in 47 markets around the world, Slalom teams have the autonomy to move fast and do what's right for our clients, making us more personal and nimbler than traditional consulting...

  • Client Partner

    4 weeks ago

    Sydney, Australia Slalom Consulting Full time

    **Slalom Australia** Slalom is a fiercely human consulting company focused on end-to-end business transformation enabled by technology. With 20-plus years of experience and operating in 47 markets around the world, Slalom teams have the autonomy to move fast and do what's right for our clients, making us more personal and nimbler than traditional consulting...

  • Client Relationship Manager

    6 days ago

    Sydney, New South Wales, Australia MYM Consulting Full time

    **Why Work at MYM Consulting**MYM Consulting is a dynamic and innovative organization that offers its employees a range of benefits and opportunities for growth and development. Some of the reasons why you might want to consider working at MYM Consulting include:Competitive salary and comprehensive benefits packageOpportunities for career growth and...

  • Client Success Director

    4 days ago

    Sydney, New South Wales, Australia Techium Consulting Group Full time

    Technical Account Manager Job at Techium Consulting GroupWe are seeking a highly skilled Account Manager to join our team at Techium Consulting Group. As a key member of our sales team, you will play a critical role in driving client success and fostering long-term partnerships within the GRC domain.Your primary focus will be on managing and expanding key...

  • Sales Consultant

    4 weeks ago

    Sydney, Australia MYM Consulting Full time

    Opportunity to develop into a client facing role at C level - Collaborative and team based with hybrid working and extensive benefits - Reporting directly into the Australian MD **What’s in it for you**: We are seeking a motivated and energetic Sales Consultant to join our client’s dynamic business development team. You will be assisting with driving...

  • Consulting Services Specialist

    6 days ago

    Sydney, New South Wales, Australia MYM Consulting Full time

    **About MYM Consulting**MYM Consulting is a pioneering organization that specializes in providing research, consulting, and customer service solutions to C-level executives and financial institutions. Our team of experts is dedicated to delivering high-quality results and building strong relationships with our clients.We are seeking a highly motivated and...

  • Management Consulting Expertise Leader

    2 days ago

    Sydney, New South Wales, Australia Boston Consulting Group Full time

    About UsWe're Boston Consulting Group, a global leader in management consulting. Founded in 1963, we've grown into a private company with over 90 offices across 50 countries. Our expertise spans business strategy, organizational transformation, and operations improvement. We partner with clients from various sectors to drive growth, improve performance, and...

  • Client Success Consultant

    5 days ago

    Sydney, New South Wales, Australia Stripe Full time

    We're expanding our team at Stripe and are looking for a Client Success Consultant to join us. In this role, you'll be responsible for delivering exceptional customer experiences and driving business growth.About the RoleYou'll work closely with our sales teams to identify new business opportunities and develop strategic plans to expand existing...

  • Program Management Expert

    6 days ago

    Sydney, New South Wales, Australia Seven Consulting Full time

    We at Seven Consulting pride ourselves on being one of Australia's best program delivery companies. Our results show client satisfaction at 99.45% and team satisfaction at 97.52%.Due to our continued success and growth, we are seeking an experienced PMO Director on a contractual basis.Your New RoleAs a PMO Director, you will lead a team of PMO Managers and...

  • IT Strategy Consultant

    2 days ago

    Sydney, New South Wales, Australia Boston Consulting Group Full time

    **Company Overview**Boston Consulting Group (BCG) is a global management consulting firm that partners with clients to help them achieve sustainable competitive advantage, build more capable organizations, and secure lasting results.We combine deep insight into the dynamics of companies and markets with close collaboration at all levels of the client...

  • Client Success Advocate

    5 days ago

    Sydney, New South Wales, Australia Techium Consulting Group Full time

    About the JobIn this exciting opportunity, you will play a pivotal role in managing and expanding key client accounts, ensuring their ongoing satisfaction and success with our GRC offerings.Responsibilities:Build Client Relationships: Develop and maintain strong relationships with key stakeholders within assigned client accounts, understanding their GRC...

  • Management Consultant 10/3/2025

    2 days ago

    Sydney, New South Wales, Australia Boston Consulting Group Full time

    ABOUT USBoston Consulting Group (BCG) is a global management consulting firm and the world's leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises. Our customized...

  • Human Capital Management Consultant

    5 minutes ago

    Sydney, New South Wales, Australia Dwi Consulting Full time

    **Dwi Consulting is Seeking a Human Capital Management Consultant**We are looking for a highly skilled Human Capital Management Consultant to lead the implementation and configuration of UKG Pro. The ideal candidate will have proven experience in UKG Pro implementations, upgrades, and system optimizations.**Responsibilities:**Implement and configure UKG Pro...

  • Infrastructure Advisory Consultant

    24 hours ago

    Sydney, New South Wales, Australia Naavi Consulting Full time

    We are seeking a highly skilled environmental advisory consultant to join our team at Naavi Consulting.This is an exciting opportunity to work with a leading infrastructure consultancy and contribute to their growth and success.About the RoleYou will be responsible for providing environmental advisory services across multiple disciplines and...

  • Director of Client Satisfaction

    5 days ago

    Sydney, New South Wales, Australia Techium Consulting Group Full time

    Join Our Team:We are seeking an experienced Head of Customer Success to join our team and drive client satisfaction and growth. As a member of our team, you will be responsible for developing and implementing a comprehensive customer success strategy that aligns with our business objectives.Key Requirements:5-7 years of experience in customer success or...

  • Client Engagement Consultant

    2 days ago

    Sydney, New South Wales, Australia Fulcrum Full time

    Fulcrum's Talent Consultant role offers a unique opportunity to provide strategic value to both clients and candidates. As a consultant, you'll work across different industries, helping clients solve their recruitment problems and drive long-term success.You'll be embedded in your client's business, developing meaningful relationships from C-Suite to...

  • Claims Consultant

    3 hours ago

    Sydney, Australia B & K Consulting Full time

    **The Client**:** Our client is a leading medical indemnity and malpractice insurance provider, renowned for delivering premium services to their clientele. Due to remarkable growth, they are seeking an experienced Claims Consultant to join their dynamic and supportive team. **The Role**:** We are looking for a seasoned Claims Consultant to manage a...