Product Area Lead, In-life Management, Mortgages

7 months ago

Sydney, Australia ING Group Full time

Product Area Lead, In-Life Management, Mortgages

INTERNAL SECONDMENT OPPORTUNITY

Our Mortgages Tribe is responsible for driving the end to end performance of the mortgages business through development of a clear strategy, and working collaboratively with all areas of the business to drive cross functional execution of this strategy.

We're looking for an experienced Mortgages specialist to join as a 'Product Area Lead, In-Life Management, Mortgages' & be part of the Mortgages leadership team within the Retail Bank in a 6 month Secondment Opportunity This role will be accountable for our Mortgage product strategy and execution; working closely with customers and business partners to design and build customer centric products, lead our sustainability agenda, and manage risk.

**What You'll Do**
- Lead the Mortgage product strategy; maintaining, designing and building market leading products that deliver customer centric features, benefits and capabilities
- Manage product governance requirements including issue and incident management and remediation
- Manage key product changes such as changes to interest rates, fees, promotions, and terms and conditions.
- Support the development and implementation of product simplification and legacy product strategies
- Lead a team of professionals with deep expertise to achieve the growth aspirations of the tribe, whilst developing their careers, and supporting a strong "orange" culture of can-do and collaboration
- Lead agile delivery of continuous improvement in our technology and processes

**What We're Looking For**
- Proven Mortgage product management and governance experience (7-10+ years)
- Experience in articulating strategy and setting strategic direction with others (including identifying key priorities and initiative sequencing)
- Proven experience in managing complex issue and incident rectification or remediation initiatives
- Proven experience influencing and leading diverse stakeholders (Credit Risk, Operations, Finance)
- Proven experience managing product simplification is desirable
- An analytical mindset, using data to drive decision making
- Strong and proven people leadership capability - able to build strong and engaged teams, driven by purpose and a passion for customers, with a pace for change

**Sound like a great opportunity?**

Please also ensure you have had a conversation with your manager to solicit their endorsement.

Job ID REQ-10071126

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