Research Consultant, Workplace Health

3 months ago

Melbourne, Australia LifeWorks Full time

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Reporting into the global research and insights team, the primary responsibility of the research consultant role is to ensure that TELUS Health develops evidence-based strategic initiatives that can be implemented in our key client segments. You will be based in Australia but have global accountabilities.

You will be a key contributor to the development of our psychosocial risk management services and be positioned as a client-facing thought leader in the field of employee health and wellbeing. You will also support, as needed, client and business development managers in the deployment of a wellbeing strategy support tool (primarily across Australia and Southeast Asia).

You will have the opportunity to support TELUS Health’s thought leadership through primary and secondary research and managing research partnerships with third parties.

Responsibilities
- Contribute towards the development of TELUS Health’s psychosocial risk management services
- Support the deployment of the Workplace Strategy Index for Mental Health across the APAC region
- Research and writing to support thought leadership and strategy
- Support to client-facing teams in sales and client development
- Develop and deploy strategic initiatives and client projects
- Maintain and update knowledge on competitive landscape, to ensure proper positioning and communication of a unique value proposition
- Manage partnerships and vendors
- Maintain and develop industry and related knowledge regarding all aspects of wellbeing and in particular, practices that drive efficiency

Succeeding in the Research Consultant, Workplace Health & Wellbeing role will require the following core qualifications and skills
- Qualifications in behavioural sciences. Postgraduate qualifications in Organisational/Business Psychology or a related management science is desired but not required.
- At least 5 years of experience in one or more of the following areas:

- Psychosocial hazard management
- Assessment design, development, and analysis
- Behaviour change analysis and execution
- Client management, sales, or consulting
- Expertise in at least one area of health and wellbeing - mental, physical, social or financial
- Demonstrated experience leading research initiatives, including the design of surveys, interview and focus group protocols, as well as ideation and design thinking sessions
- Strong ability to influence and lead without direct management relationships
- Excellent communication, interpersonal and organisational skills
- Well-developed business management, presentation and relationship selling skills
- High level of accountability and ability to effectively prioritize tasks
- Strong problem-solving skills and ability to objectively manage conflicting priorities

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

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