Tyresensenational Development Manager

3 months ago

Perth, Australia Rimex Wheel Full time

RIMEX has experienced significant growth since its establishment in 1976 and is now recognised as a prominent manufacturer and supplier of wheels and rims for demanding industrial purposes. However, our commitment extends beyond our professional endeavours. As a family-owned and operated business, we prioritise fostering a sense of belonging among our team members, considering them an integral part of the Rimex family. Our staff shares the same enthusiasm for the company as our owners do.

**What we offer**:

- Job security - Full time employment, holidays, sick leave etc.
- Inclusive, friendly and fun culture with a great group of like-minded team members.
- Generous hourly rates.
- Training and continuous career development opportunities.
- The chance to be a part of an exciting time for a continually growing business.
- Access to a Rimex nominated health care fund

**TyreSense National Development Manager |**Perth, WA**:
**RIMEX Wheel Pty Ltd** is looking for a** TyreSense** **National Development Manager** to join the team.

As a National Development Manager, you will collaborate with stakeholders within RIMEX and our business network to ensure effective development and promotion of data dashboards and advanced reporting for TyreSense. Your focus will be on creating meaningful, focused, and easy-to-understand solutions.

You will work closely with State Managers and local TyreSense teams to provide solutions-based support to clients, enhance their technical understanding of TyreSense platforms, and integrate Asset Management (AMS) for a comprehensive Tyre Bay Management Solution.

Your responsibilities include supporting Australian TyreSense teams in managing client expectations, exploring new opportunities within existing clients, and identifying potential new market opportunities. Collaboration with TyreSense teams in Canada will involve developing analytical dashboards for both TPMS and AMS software platforms and providing training to key end-user groups.

In this role, you will liaise with OE partners, dealer subsidiaries, external clients, third-party contractors, and internal stakeholders to ensure that the TyreSense product meets its intended purpose and functions effectively. Reporting to the WA Manager, you will be supported by the development team in Canada and work closely with State Managers and technician teams to deliver top-notch technical support.

**Key Responsibilities & Duties**
- Provide guidance, support, and awareness of TyreSense and RIMEX products to clients’ key stakeholders to maintain industry leadership in product quality and support.
- Support clients with accurate data analytical inquiries, leading a new team, managing workload prioritisation, scheduling for TyreSense Support Technicians, and third-party contractors.
- Develop key relationships within each client’s organisation at site and head office levels.
- Assist with the development and growth of the Asset Management software through customer feedback.
- Develop a support function for data input to the Asset Management software.
- Coordinate comprehensive training programs for TyreSense Technicians.
- Perform routine checks on deployed new products and provide technical reporting on product performance.
- Work on standardising custom dashboards for operational reporting and provide technical reporting to enhance TyreSense products.
- Scope new market opportunities for future product releases, provide competitive information on related products, manage client opportunities for product support and training, review and report on monthly sales, manage client expectations.

**Work Hours**

5 days on, 2 days off, 40 hours per week or as required to complete the work schedule.

**Remuneration**

Remuneration details will be discussed during the interview process.

**How to Apply

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