Assistant Merchandiser

5 months ago

Truganina, Australia 'COS Full time

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers healthy, safe and productive. Why? So we can deliver on our pledge to donate one million dollars annually to everyday Australians through the Lyone Foundation.

**More about our benefits**
- Flexible hybrid workplace
- Competitive remuneration with excellent bonus scheme
- Generous Reward and Recognition programs
- Access to ongoing training and career development programs
- Access to free Mental Health programs
- Birthday and Anniversary day off
- Convenient location with onsite parking
- Employee discounts on full product range
- Opportunity to participate in community welfare and charity initiatives

**More about what you’ll do**

Reporting to the Valet Team Leader you will provide support to our Valet team / Valet driver teams and to respond to the needs of our customers in an efficient and timely manner, whilst developing strong business relationships that lead to total customer satisfaction and loyalty.

Key responsibilities include:

- Build long term customer relationships by adding value to their business and ensuring high standards of customer service
- Service valet customers according to the set schedule, either monthly or fortnightly
- Unpack products into customer cupboards / stationery areas
- Ensure all packaging materials are removed and products are put away in order to maintain a neat and tidy cupboard / stationery area
- Provide information to Account Managers on customer feedback and key opportunities, also keeping them informed on service level changes.
- Inventory Management - identify stock levels that may require adjustment and report to the counter / Valet team
- Handle minor issues raised by customers

**More about you**

The ideal applicant will possess the following:

- Have a current drivers licence, with a clean record and reliable own vehicle
- Be able to satisfactorily pass a criminal history check
- Have good technical competencies with the ability to use a tablet device.
- Proven face to face customer service experience
- Professional presentation and grooming
- High service orientation
- Ability to consult and communicate effectively at all levels
- Excellent interpersonal skills
- Attention to detail
- Problem solving capabilities

**More about COS**

When you join COS you’ll be working for a growing business servicing many of Australia’s most well recognised companies and government agencies. You’ll be part of a socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people.

You will be joining a talented team that live and breathe our 6 core values - Passionate, Results Driven, Innovative, Self Reflective, Family and Service Excellence. At COS, we work together to find smarter ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive. We are passionate about maintaining a business culture that focuses on professionalism with heart.

Through the success of our business COS has been proud to give back over $16 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded.

Founded in Australia 45 years ago, today with over 600 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard

**How to Apply**

**'COS can offer you not just a job but a career.**

**If you are interested, we'd love to hear from you

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