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Receptionist, Personal and Sales/marketing Assistant

7 months ago

Eltham, Australia Tradie Support Services Full time

We are searching for a positive, dynamic, and versatile individual to take on the combined responsibilities of a Receptionist, PA to the Company Director, and Sales/Marketing Assistant to join our close-knit team based in **Eltham for around 20-38 hours a week**.

In this multifaceted role, you will be the welcoming face of our company, provide invaluable support to the Director, actively contribute to our sales and marketing endeavours, and manage our social media presence.

As our initial point of contact, your warm and professional approach, along with your exceptional communication skills will make a lasting impression on our clients.

Beyond your receptionist duties, you will also play a pivotal role as the Personal Assistant to the Company Director. Your efficiency and attention to detail will be instrumental in managing the Director's schedule, arranging appointments, coordinating travel, and handling confidential information with the utmost discretion.

Furthermore, you will collaborate closely with our sales and marketing team, assisting in various capacities to propel our products/services, nurture client relationships, and drive business growth.

**The Job Description is as follows, but not limited to**:

- **Reception** - answering & managing all incoming calls, and meet and greet all walk ins
- **Personal Assistant** to the Company Director and Team Leader
- Collaborate with all sales & marketing activities to nurture leads, address queries, and deliver exceptional customer service.
- Maintain our CRM and ensure all client information is accurate
- Assist with all **Social Media & CRM Campaigns** for the company as well as our clients, including managing engaging **social media posts **across platforms like Facebook, Instagram, and LinkedIn.
- Utilise **graphic design **skills for the creation of social media posts and promotional materials
- Assist with the creation and modification of systems and procedures to streamline operations.
- **Assist with the planning, and execution of **Promotional **Events**, both on and offline
- Build & retain relationships with all clients

**Skills Required**:

- Demonstrated experience in **receptionist or customer-centric roles**, prioritising exceptional client service.
- **Canva or Adobe** Experience
- A positive attitude and **BRILLIANT phone manner**:

- Meticulous attention to detail coupled with a proactive approach to problem-solving.
- Strong organisational skills, enabling effective multitasking and prioritization
- Ability to pick up new computer systems and software
- Enthusiastic, Flexible and not afraid to get your hands dirty or learn new skills with a varied workload

**BONUS SKILLS**
- Event Management
- **ADVANCED WORD**:

- Experience in **social media management** and content creation across platforms such as Facebook, Instagram, and LinkedIn.
- **WordPress** Experience
- Knowledge of **ServiceM8 & CRM's**:

- Knowledge of writing Business Systems, Procedures and Checklists

**MUST LIKE BIG DOGS**, as we have a four-legged team member.

**Application Process**

If you have the above skills, please submit your resume with a cover letter explaining why you should be considered for this role.

**Please note**:
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-38 per week

**Salary**: $22.00 - $28.00 per hour

Expected hours: 20 - 38 per week

Schedule:

- Monday to Friday

Application Question(s):

- Do you like big dogs?
- What days/hours are you available to work?
- Do you smoke?
- What makes you a great team player?
- What Graphic Design software do you know?

**Experience**:

- administration: 1 year (required)
- Front desk: 1 year (preferred)
- Social media marketing: 1 year (preferred)
- Personal assistant: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person