National Tour Services Manager

7 months ago

Sydney, Australia TEG Full time

Do you love live events?
- Are you looking for a career opportunity?
- Would you like to work in one of the world’s most exciting industries?

**An exciting opportunity has arisen for a National Tour Services Manager to join our Ticketek team based in Sydney.**

Ticketek is part of TEG, we believe that nothing beats the live experience, whether it is concerts, sports, musicals, exhibitions or e-sports.

**About Ticketek**

Ticketek is a global leading event ticketing company, powered by our database of 11.7 million unique live entertainment fans, and our ticketing platform Softix. Our unrivalled marketing capability utilises best in class, data driven digital marketing and analytics platforms, demonstrated in our ability to sell in excess of 23 million tickets to over 20,000 events every year.

We bring thousands of live events to fans, sell 30 million tickets at some of the world’s most iconic venues, welcome two million fans to our own venues, and connect hundreds of entertainment and brand partners to new audiences each year. We operate in 40 countries on six continents.

The National Tours, Festivals & Exhibitions team is responsible for coordinating National Tours, Festivals & Exhibitions, working closely with Promoters, Venues and internal teams to offer support in various day-to-day aspects of ticketing operations. Acting as a conduit between Promoters and Venue, they facilitate the smooth coordination of on sales readiness and fulfilment of daily ad-hoc Promoter requests.

As National Tour Services Manager, the focus is on providing outstanding ticketing services support to clients (Venues & Promoters) by efficiently managing their needs. This role works closely with top-tier Promoters & Producers in Australia, coordinating national ticketing operations for high-profile world-class entertainment events.

**Your responsibilities will include**:

- Liaising with Promoters & Producers to coordinate National on sale plans.
- Coordinating National Tour announcements and delivering accurate and consistent event pages and event builds.
- Working closely with internal teams to ensure consistency across all facets of ticketing operations for National Tours, Festivals & Exhibitions.
- Providing timely and concise reporting and insights.
- Championing value-added services and solutions to Promoters and Venues that increase ticket sales and build brand and event profile.
- Maintaining a positive and professional relationship with internal and external stakeholders.

**About the Person**
- 2-3 years’ experience in the live event industry.
- Understanding or ability to learn ticketing systems and processes.
- Excellent communication skills with strong attention to detail.
- Demonstrated exceptional project management, organisation and planning skills applied in a fast paced, multi-tasking environment.
- Self-starter that takes initiative and prioritises.
- Highly goal-oriented with a strong focus on delivery; structured, organised, and focused.
- High level of integrity.

**So, what does TEG offer?**

At TEG all your hard work in helping change the way we interact with clients and customers will not go unnoticed.

In return we support and reward great performance by offering competitive salaries, employee benefits and incentives.
- Birthday Leave
- Gym Membership Perks
- Free Advice and Support (EAP)
- Flu Vaccinations
- Learning Opportunities and support
- Company Paid Parental Leave
- Complimentary tickets to selected events
- Going the Extra Mile (GEM) Awards and Service Award
- Opportunities to support our community and partners

TEG is an Equal opportunity employer committed to embracing a diverse and inclusive work environment.

**About TEG**

TEG is Global leader in live entertainment, ticketing, and technology. TEG includes Ticketek, Ovation, TEG Dainty, TEG Live, Eventopia, Qudos Bank Arena, TEG Venues, Softix, Life Like Touring, The Entertainment Store, Brickman Exhibitions, Nice Events, Propaganda, MJR Presents, Handsome Touring, TEG Theatrical and TicketWorld, TicketCharge, Ticketek Marketplace, TEG Sponsorship and VIP Now.

We believe in creating a place where our people can do their best work

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