Product Designer

3 weeks ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the role**:
Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? eCommerce is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation - the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed. It’s our eCommerce team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation - today and tomorrow.

Our Customer Experience and Technology (CXT) team within our eCommerce function is significantly growing as we continue to invest in delivering the best digital shopping experience for our Customers. Our Digital Experience team is now seeking a Growth Product Designer to join their growing team.

As a Growth Product Designer, you will play an active part of your design team and squad, participating in planning, research, ideation, design and execution.

**You will**:

- Create high-quality digital experiences alonside Optimisation Specialists
- Deliver a customer-led approach to product design, exploring human problems via journey maps and personas to create wireframes and prototypes through to conducting user testing to validate designs
- Design and identify via conversion rate optimisation, multi variate testing and other methodologies
- Develop and align design deliverables to the eCommerce strategy, CUE strategy and Marketing strategies
- Work collaboratively with product and technology delivery to ensure experiences are desirable, feasible and viable
- Align design output to the Coles Customer Experience Strategy, Business Strategy, and Digital Strategy
- Work closely with product and technology delivery to ensure experiences are desirable, feasible and viable
- You encourage a culture of collaboration with product and engineering teams
- Support Managers to build up the user experience design capability within the Design and Digital Experience team

***You'll need**:

- Extensive experience as a UX/Product designer or similar, with extensive skills in wireframe design, UI creation, prototype development and user testing
- Experience focusing on Conversion Rate Optimisation and Multi-Variant Testing for large complex organisations
- Ability to create rapid, low-fi through to high-fi prototypes and iterate
- Experience communicating and rationalising design decisions alongside feasibility
- A demonstrated capability in creating wireframes, UI and interactive prototypes; & providing developer-ready final designs
- Skilled in translating business process and customer behaviours/insights into design concepts
- Experience working in a digital-first organisation with a strong customer-centric focus

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

**Safer together**:
Job ID: 74516

Employment Type: Full time

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