Business Administration Trainee

3 weeks ago

Traralgon, Australia St Pauls Anglican Grammar School Full time

**Reports to: Executive Assistant to Principal and Business Manager**
**Department: Reception and Administration**
**Campus: Traralgon
**Primary Purpose**:
**This is a 12 month traineeship in Certificate 111 or 1V in Business depending on prior qualifications.**
The primary purpose of this position is to provide confidential administrative and secretarial assistance to the Heads of
Secondary and Junior School.

**Major Duties and Responsibilities**:
**KEY AREAS OF RESPONSIBILITY
**The position is a multi-faceted role which requires the Business Administration Trainee to have, in addition to secretarial
and administrative skills, the following attributes:

- Be willing to move between Reception & Administration to Student Services at any time to ensure the entire area
- functions well given the unpredictable nature of the day to day operation.- Be able to manage inquiries from all levels of Campus personnel
- Be flexible in managing the day-to-day work flow allowing for frequent interruptions from students, teachers,
- parents, and other unscheduled tasks which need immediate attention- Understand the emotional nature of students with compassion, insight and guidance

**OVERVIEW OF TYPICAL RESPONSIBILITIES
Reception and Administrative support
- To answer all incoming calls in a timely and professional manner
- To greet all visitors to St Paul’s Anglican Grammar School with a welcoming, friendly and professional manner
- To provide outstanding customer service to all visitors to St Paul’s
- Assist with the organization of school functions preparing orders for tea/coffee/biscuits and other requirements
- Responsible for the signing in and out of visitors to the School and keeping updated records
- of School.- Assist Head of Secondary School with all Administration tasks
- Ensure that all mail coming in and going out of the School is attended to and is sent to Australia Post in a timely
- manner- Updating the Synergetic system as required

Student Services Support
- Act as the first point of contact for the School’s student and parent body and handle daily enquiries and requests
- for assistance from students and their parents.- Assist to provide first aid assistance to students and ensure the School’s sick bay is well maintained.
- Liaise with students, handling queries and complaints, and assisting in the direction of students as required.

**Qualifications**:

- Working with Children Check- Driver License
- First Aid Certificate

**Key Attributes**:

- Strong IT skills (Microsoft Word, Excel and PowerPoint, Microsoft Outlook, ability to utilise/navigate a complex
- database)- Excellent communication skills (both written and verbal)
- Experience initiating, developing and implementing improvements to systems or processes
- Ability to work independently as well as in a team
- Demonstrated experience and efficiency in business and general office procedures
- Ability to build and maintain effective working relationships
- Commitment to work in line with St Paul’s ethos, vision and values.

**External contacts**
Parents
Industry Associations

**Internal contacts**
EA
Head of School
Deputy Principal
All Staff
Students
Parents

**Hours of Work**:
Monday - Friday 8:00 am - 4.30 pm

**Leave Arrangements**:
Leave entitlement, 5 weeks.

**Further professional training**:
Excel
Mail Merging

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