Front Office Administrator

6 months ago

Melbourne, Australia Opal. Full time

**Discover Opal.**

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

We stand for innovation, smart solutions, and sustainability

**Discover What We Can Offer You.**
- Key role for an experienced Receptionist
- Working with a well-established and knowledgeable team
- Opportunity for future growth and career development within Opal

**Discover the Opportunity**....

The Front Office Administrator is the first point of contact for visitors and staff at Opal’s Head Office based in Burnley, VIC. They are responsible for handling the flow of people through reception and ensures that all front office responsibilities are completed accurately and delivered with high quality and in a timely manner.

You will contribute to the success of Opal by:

- Ensure that visitors to Burnley are received in an efficient and welcoming manner.
- Ensure the Reception area and atrium is kept clean & tidy, free of hazards, and that all visitor’s comply with our visitor sign in policy.
- Assist in managing catering, where required, as well as other services related to hosting external guests including car parking.
- Accountable for mailroom activities including ensuring mail is appropriately receipted and distributed, courier coordination and outgoing mail requirements.
- Provide support with car park safety and maintenance liaison with property management.
- Office incident management and incident register maintenance.
- Liaise with and manage technical services and trades contractors engaged to work on site.
- Inventory Management of all office stationery, print room, bathroom, and kitchen consumables. Always ensuring adequate stock levels are maintained and forecast.
- Responsible for Asset Maintenance of all print room and kitchen equipment including photocopiers, binders, laminators, coffee machines, refrigerators, and dishwashers. Ensuring any faults or service requests are attended to as soon as possible.
- Work with the BSC Commercial & Facilities Manager to ensure compliance with relevant regulations, policies, and procedures, such as data protection, health and safety, and employment laws, this includes any employee records and other sensitive information requirements.

**Discover Yourself.**

We are able to offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms and we look for curious individuals who thrive in an environment of change.

Specifically for this role, we expect you will have;
- People first approach to workplace.
- Proven working experience in a front office handling receptionist responsibilities.
- Excellent customer service skills.
- Proficient in using a switchboard.
- Good knowledge of Microsoft Office suite.
- Solid communication skills, both written and verbal.
- Ability to be resourceful and proactive in dealing with issues that may arise.
- Ability to organize, multitask, prioritise and work under pressure.

**Our Opal Values**

**Thinking packaging. Discover Opal.

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