Guest Experience Expert

4 weeks ago


Brisbane, Australia Marriott International, Inc Full time

**Additional Information**
**Job Number**24217023
**Job Category**Rooms & Guest Services Operations
**Location**The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

Notre travail ne se limite pas à offrir à nos clients un enregistrement et un départ sans problème. Nous devons avant tout bâtir une expérience unique et mémorable. Nos experts en Expérience client prennent l'initiative d'offrir un vaste éventail de services qui guident les clients tout au long de leur séjour. Ils sont habilités à se déplacer dans leur espace et à faire ce qui doit être fait. Que ce soit traiter les besoins opérationnels, répondre aux demandes des clients, préparer des rapports ou partager les points d'intérêt de la région, les experts en Expérience client font en sorte que les clients sentent que les transactions font partie de l'expérience.

Peu importe votre poste, certaines choses sont essentielles pour réussir - la création d'un lieu de travail sécuritaire, le respect des politiques et des procédures de la société, le maintien de la confidentialité, la protection des actifs de la société, le respect des normes de qualité et veiller à ce que votre uniforme, votre apparence personnelle et vos communications soient professionnels. Le rôle d'expert en Expérience client signifie être sur vos pieds et vous déplacer (se lever, s’asseoir ou marcher pendant une longue période de temps) et mettre la main à la pâte dans votre travail (déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu’à 10 livres (4,5 kg) sans assistance). Il est essentiel que les experts en Expérience client exécutent toutes ces tâches à la perfection (et toute autre tâche raisonnable qui leur est assignée) - ainsi, nos clients seront toujours satisfaits et notre entreprise continuera de prospérer.

QUALIFICATIONS RECOMMANDÉES

Niveau d’études:Diplôme d’études secondaires ou équivalence de niveau secondaire.

Expérience de travail connexe:Aucune expérience de travail connexe.

Expérience de supervision:Aucune expérience de supervision.

Permis ou certification:Aucune
- Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable._

Chez Westin, nous offrons à notre clientèle la possibilité de reprendre le contrôle et d'améliorer son bien-être lorsqu'elle en a le plus besoin, afin qu'elle puisse donner le meilleur d'elle-même. Pour réaliser notre mission qui est de devenir la première enseigne de bien-être dans le secteur de l'hôtellerie, nous recherchons des employés et employées dont la passion et la motivation donneront vie à notre offre unique. Nous souhaitons que nos employés et employées se sentent bien, au sein de nos établissements comme en dehors. Si vous êtes une personne passionnée, active, soucieuse de son bien-être, optimiste et audacieuse, vous êtes la personne idéale pour travailler chez Westin. **Choisissez** une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de **donner** un sens à votre vie professionnelle, de **faire partie** d'une incroyable équipe internationale et de **devenir** la meilleure version de vous-même.



  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24194635 **Job Category**Rooms & Guest Services Operations **Location**Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **Brisbane Marriott Hotel **is currently seeking a thoughtful and dynamic individual to...


  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24171231 **Job Category**Rooms & Guest Services Operations **Location**Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **Brisbane Marriott Hotel **is currently seeking a thoughtful and dynamic individual to...


  • Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24171231 **Job Category** Rooms & Guest Services Operations **Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Brisbane Marriott Hotel **is currently seeking a thoughtful and dynamic individual to...


  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24217023 **Job Category**Rooms & Guest Services Operations **Location**The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Role Overview**: As the **Front Office Generalist,**you**will be a dynamic team member who...


  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24219491 **Job Category**Rooms & Guest Services Operations **Location**Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **Brisbane Marriott Hotel**is currently seeking a thoughtful and dynamic individual to...


  • Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24025140 **Job Category** Rooms & Guest Services Operations **Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management As Marriott International’s** **flagship brand, Marriott Hotels drives...


  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25000174 **Job Category**Rooms & Guest Services Operations **Location**Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management This is an exciting opportunity for a Full-Time position working across our Front Office...


  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24217023 **Job Category**Rooms & Guest Services Operations **Location**The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - A Marriott International é uma empresa que oferece oportunidades iguais de trabalho. Temos...


  • Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24175797 **Job Category** Rooms & Guest Services Operations **Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** As Marriott International’s** **flagship brand, Marriott Hotels drives...


  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24175797 **Job Category**Rooms & Guest Services Operations **Location**Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** As Marriott International’s** **flagship brand, Marriott Hotels drives innovation...


  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24217023 **Job Category**Rooms & Guest Services Operations **Location**The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - 메리어트는 기회 균등 고용주입니다. 저희는 다양한 직원을 고용하고...


  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24217023 **Job Category**Rooms & Guest Services Operations **Location**The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no consiste solo en que el registro de entrada o salida del huésped sea...


  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25000171 **Job Category**Rooms & Guest Services Operations **Location**Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management As Marriott International’s flagship brand, Marriott Hotels drives innovation in our...


  • Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 22182698 **Job Category** Rooms & Guest Services Operations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** **COMPANY** The more you travel, the more your well-being can get left behind. But...

  • Guest Experience Agent

    7 months ago


    Brisbane, Australia AccorHotel Full time

    **Company Description** Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated_ _luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s...

  • Guest Experience Agent

    7 months ago


    Brisbane, Australia AccorHotel Full time

    **Company Description** Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated_ _luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s...

  • Guest Experience Agent

    4 months ago


    Brisbane, Australia SOFITEL Full time

    **Company Description** Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your...


  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24178357 **Job Category**Rooms & Guest Services Operations **Location**W Brisbane, 81 North Quay, Brisbane, Queensland, Australia, 4000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **NATURAL TALENT** Explore an exciting new career path at W Hotels where your natural talent is celebrated....


  • Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24178357 **Job Category** Rooms & Guest Services Operations **Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **NATURAL TALENT** Explore an exciting new career path at W Hotels where your natural talent is...


  • Brisbane, Australia Accor HQ Full time

    Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary. Housed inside the very groovy Art Series Hotel **The Johnson** in Brisbane’s Spring Hill, this 160 seat restaurant plus bar has a focus on casual dining featuring quality local produce. Dark timbers combine with high...