Desktop Support Administrator

1 month ago


Melbourne, Australia FLEETCOR Full time

Your role

What you'll be doing

About Us

We help businesses of all sizes simplify the way they make and receive payments. Our solutions enable businesses to automate, secure, digitise and control their payments. With market leadership in commercial fuel cards, we operate in over 100 countries employing more than 10,000 people globally.

FLEETCOR is ranked 26th on Forbes 2018 World's Most Innovative Companies and 107th on Forbes 2018 Growth Champions.

Working at FLEETCOR has many benefits, such as an amazing office space on St Kilda Road in Melbourne, with stunning views of the city and easy public transport access, ongoing growth and development opportunities, competitive salaries, life insurance, fuel discounts, and a generous wellbeing programme (including gym membership and much more).

About the role

Reporting to the IT Operations Manager, we are currently seeking an experienced Desktop Support Administrator to join the team. In this role you will provide desktop support, assist with onboarding and resolve immediate issues for internal FLEETCOR employees across two Melbourne offices. At least two days a week, you will be required to work in our Corpay office on Elizabeth Street in the CBD.

Responsibilities will include (but not limited to) the following activities:

- Process equipment changes from general equipment requests for: PC’s, laptops, headset, monitors, mobile phone, and printers.
- Communicate project status including tasks, iterations and milestones in a timely manner as required.
- Maintenance of inventory of replacement systems.
- Documenting of internal procedures, troubleshooting steps and known issues.

About You

You are customer service-oriented, have strong interpersonal skills and the ability to work effectively with a wide range of people in a diverse and fast-paced environment. You are courteous and polite, as well as self-motivated with the ability to work well without close supervision.

To be considered for this role, you must also have the following skills and experience:

- 3+ years’ experience in a Help Desk tier 1/tier 2 role.
- ServiceNow
- Zoom Phone
- AWS Workspaces
- Desktop imaging experience
- Microsoft Intune
- Jira
- Confluence
- Okta
- Cisco Endpoint
- M365
- Above average knowledge of MS Office, Exchange, Active Directory, Office 365, SQL server, Windows OS, networking protocols and peripheral management required.
- Bachelor's degree in technology and Cisco CCNA/and or MCSA certification preferred.

We require someone who is able to work in office conditions but will be required to visit other department locations with data processing and related communication equipment. In addition, the successful applicant must be able to lift, move and inspect computers, printers and related equipment and be capable of sitting for prolonged periods of time at a computer screen.

What you’ll get in return
- Competitive Salary + Super
- Fuel Discounts
- Life Insurance
- Discounted Gym Membership
- Work Anniversary Day Off
- Organisation with ongoing incentives and a people-focused culture

About FLEETCOR

FLEETCOR is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

FLEETCOR is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.



  • Melbourne, Australia Camp Australia Full time

    At Camp Australia, children are at the heart of everything we do. We guide children’s growth before school, after school and on their holidays. Our engaged educators foster a safe, inclusive environment where children can relax, have fun and grow. We partner with government, independent and religious schools across Australia. As every school is different,...


  • Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH98192_1675381825 **Contact** Donal McCann **Posted** about 1 hour ago - CBD Location - Government Department - Onsite desktop support The purpose of this role is to provide desktop support for internal users for this Government Department including...


  • Melbourne, Australia Corpay Full time

    Your role What you'll be doing About Us We help businesses of all sizes simplify the way they make and receive payments. Our solutions enable businesses to automate, secure, digitise and control their payments. With market leadership in commercial fuel cards, we operate in over 100 countries employing more than 10,000 people globally. ...


  • Melbourne, Australia Corpay Full time

    Your role What you'll be doing About Us We help businesses of all sizes simplify the way they make and receive payments. Our solutions enable businesses to automate, secure, digitise and control their payments. With market leadership in commercial fuel cards, we operate in over 100 countries employing more than 10,000 people globally. ...

  • Desktop Support

    1 month ago


    Melbourne, Australia Randstad Australia Remote Work Freelance Full time

    Desktop Development/Support InTune / Windows 11 deployment project, ASAP Start Desktop Development/Support Engineer is currently required for a 3 months contract to develop, deploy and support the SOE (windows 11, Intune) for 700+ users. To be successful in this position you will be an experienced Desktop Engineer who has demonstrated experience in SOE...

  • Desktop Support

    1 month ago


    Melbourne, Victoria, Australia Randstad Australia Full time

    Desktop Development/Support InTune / Windows 11 deployment project, ASAP Start Desktop Development/Support Engineer is currently required for a 3 months contract to develop, deploy and support the SOE (windows 11, Intune) for 700+ users. To be successful in this position you will be an experienced Desktop Engineer who has demonstrated experience in SOE...

  • Desktop Support

    6 days ago


    Melbourne, Australia Total IT Global Full time

    Main Responsibilities include: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...

  • Desktop Support

    1 month ago


    Melbourne, Australia Clemenger BBDO Australia Full time

    **Position Overview** The Desktop Support is responsible for supporting the operations of all technology used across the Clemenger Group. As a Desktop Support, you are responsible for the support and management of desktops, laptops and servers used in the business. The role also plays a key role in the testing and auditing for business continuity and...

  • Desktop Support

    1 month ago


    Melbourne, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...


  • Melbourne, Australia Latitude Financial Services Full time

    Our greatest assets are not our extensive tech investments or tools, swanky offices or shiny MACs, our greatest assets are our people! The Desktop Services administrators form part of a team of human centered technical problem solvers that enable the enterprise to be at their most effective. **Responsibilities**: - Responsible for managing and coordinating...

  • Desktop Support

    1 month ago


    Melbourne, Australia Michael Page Full time

    Career progression & development opportunitiesSupportive Team EnvironmentAbout Our ClientOur client sits within the construction IndustryJob DescriptionThe successful applicant will be responsible for: Responding to support requests and inquiries from end-users in a professional and timely manner. Troubleshooting hardware and software issues related to...

  • Desktop Support

    2 weeks ago


    Melbourne Eastern Suburbs, Australia HAYS Full time

    New Desktop Support Level 1/2 Role Located in the Eastern Suburbs **Your new company** Provides ICT Support and Services within the Aged Care sector, with Melbourne offices located in Box Hill & CBD. **Your new role** You will be providing ICT Service and Support to internal employees, predominantly in-person on a full-time basis. Offering some...


  • Melbourne, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Are you a tech-savvy problem solver with a passion for providing top-notch IT support? We're seeking a skilled and dynamic IT Desktop Support Engineer to join our team and take our IT services to the next level. If you have a strong background in PowerShell scripting, and SCCM deployment, and thrive in delivering exceptional onsite face-to-face support, we...


  • Melbourne City Centre, Australia Modis Full time

    Global Organisation,CBD Location - Long Term Project with opportunity of further extensions - Competitive Daily Rates on Offer **About the Company** Fantastic opportunity to join this Global Leading Organisation. As a Desktop Support Analyst, you will play a crucial role in ensuring the smooth operation of our clients' IT systems. You will be responsible...


  • Melbourne, Australia Placing Heads Recruitment Full time

    Home Office environment Easy parking Small and welcoming team The Company Our cllient's are a boutique style IT Managed Services Provider and are committed to quality customer care and service to their clients.Due to considerable growth in the last few months they are now in the market for a stand-out IT Technician to join their warm and welcoming team of...


  • Melbourne, Australia Brennan IT Full time

    **Why work for Brennan?** We are a large national company with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row. **Brennan IT benefits include**: - A strong culture underpinned by...


  • Melbourne, Australia Placing Heads Full time

    **_The Company_** Our cllient's are a boutique style IT Managed Services Provider and are committed to quality customer care and service to their clients. Due to considerable growth in the last few months they are now in the market for a stand-out IT Technician to join their warm and welcoming team of professionals. They currently service the Melbourne,...


  • Melbourne, Australia Axiom Technologies Full time

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...

  • Desktop Support

    4 weeks ago


    Melbourne, Australia Robert Half Full time

    Join our client at an exciting stage of growth & help support an array of customers, troubleshooting & resolving escalated tickets from the L1 team. **The Company** This is an opportunity to join a Managed Service Provider at and exciting stage of growth. You will play a pivotal role in helping to support a variety of different customers in different...

  • Desktop Support

    7 days ago


    Melbourne, Australia Michael Page Full time

    About Our Client Our client sits within financial services. Job Description The successful applicant will be responsible for: In conjunction with Senior Technical Support Specialist, assessment management and inventory control of all office hardware (inc Cisco telephony, IOS mobile/s, wifi dongles etc). Be responsible for all of the local...