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Metro Field Support Supervisor

4 months ago

Perth, Australia Water Corporation Full time

**Primary Location** WA-Perth - North-Balcatta Office

**Organization** Operations Services
- **Centrally based in Balcatta with free parking and on-site gym access**
- **Opportunity to showcase your leadership skills supporting a team of Field Inspectors**
- **112K + Super + Co contribution scheme**

***

**Water Corporation Benefits**

Flexibility with work from home and 9-day fortnights

A company that advocates for mental health and wellbeing, we offer 2 paid well-being leave days per 12 months of service for time off to tend to your mental health and well-being plus an additional leave day on December 24th.

Receive 17.5% leave loading on annual leave taken.

After 3 years continuous service, you may access your Long Service Leave pro-rata.

We offer superannuation co-contribution scheme where you contribute at least 2% super, and we will top up an additional 2%.

**About you**
You are a confident leader with experience mentoring, developing, and building capability within a large team. You provide exceptional customer service and use your influencing skills to create and maintain strong relationships with internal and external stakeholders.

You understand workforce planning and managing resource requirements to ensure work is completed and are comfortable escalating when needed.

You demonstrate leadership by making safety a priority, you lead safety initiatives including team meetings, workplace inspections and hazard identifications ensuring your team are updated with any changes to policies and procedures.

**About the role**
Reporting to the Metro Field Support Team Leader, you’ll manage a team of field officers that undertake meter related functions across the Perth Metropolitan area.

You will manage team planning, scheduling, and performance of the Metro Field Program to ensure it complies with legislative, systems and customer requirements.

You will be accountable for the financial and business performance of the Field inspectors, including operating costs, use of resources and meeting performance targets and objectives.

**Key skills and experience**
- Considerable experience managing, leading and developing a large dynamic team in a fast pace environment.
- Experience using customer service and problem solving skills to coordinate and manage customer related field services
- Experience in implementation of programmes, building and maintaining strong relationships with Internal and External Stakeholders
- Knowledge of field safety and meter related policies and procedures

**Apply**:If you are interested in the above opportunity, please submit your resume and cover letter that best demonstrates your ability to meet the requirements of the role.

**Applications to close Sunday 23**rd** of June 2024.**

**Our commitment to a diverse and inclusive workplace**:
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

To read our diversity and inclusion statement, please visit our website