Mental Health Support Worker

3 weeks ago

South Brisbane, Australia Specialist Resource Solutions Full time

**Who Are We**

Specialist Resource Solutions (SRS) are an NDIS registered Disability and Mental Health provider with many year's experience in the health and social care sector across two continents. Delivering a range of person-centered care and support services to individuals living with disabilities including intellectual impairment, physical and mental illness. We embrace a coordinated joint approach with our service users and significant others involved to ensure we deliver quality support services to achieve the best possible outcomes for all.

**Current Positions**

Due to a recent commision of seveal support services we are currently seeking experienced mental health support workers to join our established Supported Independent Living (SIL) teams located on Brisbane's southern suburbs. We are seeking FEMALE and MALE workers to join well established teams to deliver the day to day SIL services.

To be considered for this position you will have a demonstrated ability to provide in-home, community access, and assistance with activities of daily living to individuals with intellectual impairment and severe and enduring mental disorders including personality disorder, schizophrenia, and bipolar illnesses. Prefably with a minumume of 12 months paid experience in similar roles/setting. Knowledge and proven skills of the recovery framework and trauma-informed care would be highly advantageous in a way that maximizes self-determination and self-management of mental health recovery and wellbeing. An clear and perseptive understanding PBSP and how to effectively impiment straegies to promote self managment and regulation of behaviours that may challange. An understanding and commitment to providing Active Support Model of Care alongside Person Centred Care Planning and implementation would be highly desirable across all of our services.

You would be joining an existing team of support workers with the availability of shadow shifts with ongoing support, supervision, and role-specific training. To ensure the highet quality of service provison,contnuaty of care and work/life balance we operat a set rosters system over a rolling 2 or 3 week cycle. Each roster has shifts available over 7-days with enhanced weekend and evening rates with the opportunity to pick up additional shifts with the same or other service users with O/T rates applied.

We aim to utilize the skills mix of the team as far as possible to offer the best possible service to our service users through suitable matching, interests, and availability. We are committed to ensuring an inclusive and supported team with opportunities to grow and develop your skills, knowledge, and experience within the disability sector. We are a small, friendly care provider that nurtures positive relationships that pays attention to the finer detail that we feel makes a real difference to our service users, their families, support networks, and staff alike.

**Key Responsibilities**
- Provide person-centered 1:1 or 1:2 ratio (SIL) support to service users as identified in the service users' treatment, support, and NDIS plans, in a way that seeks to maximize independence through capacity building and empowerment to reach identified goals and outcomes.
- Promote dignity and respect with sound knowledge of privacy, confidentiality, risk awareness, and duty of care principles.
- Embrace positive and meaningful engagement with a flexible, reliable manner and responsive attitude that is non-discriminatory and non-oppressive.
- Provide direct care and active support to the people we support with all activities of daily living in their own homes. This may include domestic duties, personal care, social support, medication assistance, manual handling, transport, meals and attending appointments, etc.
- Assist service users to connect with their community, facilitating planned activities and outings, accompanying to community-based appointments and other resources as appropriate.
- Establishing and maintaining positive relationships with all key stakeholders; clients, families, guardians, and involved services.
- Increase self-management, relationship building, skill development, and coping skills for service users.
- Update and maintain service user records via in-house recording system incl. administrative duties such as support shifts notes, incident reporting, and recording, etc.

**Essential Criteria**
- Certificate III or IV in Disability Services or other sector-specific training or qualifications.
- Due to the nature of the work you must poses the ability to communicate, both verbally and written with clear and accurate use and understanding of the English language to a high level
- Prior experience in delivering psychosocial care and support within the disability sector to individuals living with a mental illness.
- Able to work autonomously and within a team environment in accordance with operational health & safety policy guidelines.
- Effective listening skills & an a

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