Group Facilities Manager

2 weeks ago

Sydney, Australia UKO Full time

The Group Facilities Manager will provide operational oversight and dynamic leadership to the broad functions of the Facilities Management Department for a fast-growing property portfolio of more than 1300 apartments across Australia’s major capital cities.

The role involves working with site staff and overseeing the daily delivery of facilities management services across multiple assets by coordinating works and services and managing a diverse group of contractors.

Some of the main responsibilities include investigating the cost-benefits of outsourcing some of the maintenance and hands-on work to external providers.

The Group Facilities Manager will work closely with the leadership team to ensure the implementation of all preventive maintenance across the portfolio and will be responsible for the annual tender of the Group agreements.

The Group Facilities Manager will also build a strong rapport with asset owners, and preferred contractors and will be a great people leader, developing and building on a positive team culture, supporting clear work objectives, and continually assisting in providing solutions and advice to a young and dynamic team of property managers.

**Your responsibilities**:
Some of your responsibilities will include but not be limited to:

- Ensure UKO’s managed assets always remain fully compliant and manage remedial actions within the determined timeframes, including but not limited to annual fire certification, vertical transport, HVAC, roof safety, WH&S, and plant registration where applicable.
- Assign & manage maintenance routine work of UKO’s managed assets.
- Co-coordinate planned and preventive maintenance works and tender all hard and soft services agreements on an annual basis, or as required.
- Responsible for maintaining and updating asset registers, supporting documentation, and equipment.
- Manage service providers including but not limited to essential fire safety systems, mechanical services, and hydraulic services, NBN services, digital locking solutions, utilities.
- Build workflows and processes to ensure seamless coordination of service providers on operationally critical processes, optimal use of resources and cost-effectiveness.
- Ensure that work is done safely and to a high standard.
- Take ownership and implement R&M (repair and maintenance) operational and capital expenditure budgets
- Demonstrating strong “hands-on” leadership to motivate and challenge a small team.
- Provide guidance and recommendations to our landlords on technical and operational matters.
- Act as the key point of contact for Facilities within the portfolio across multiple states.
- In collaboration with the leadership team, prepare annual property operations & capital works budgets and monitor expenditures.

**Qualifications**
- Tertiary or post-trade qualifications in Facility Management, Engineering Degree or a related discipline or equivalent level of experience (preferred).
Current driver’s license.

**Prior Experience**
- Minimum 5 years’ experience in a similar position of similar size and scope.
Technical Facilities or Building Management experience required.
Demonstrated experience in preventative maintenance programs and building management systems.
Tender management experience.
WHS knowledge relating to contractors, strata and residential buildings is desirable.
Previous people management experience with the ability to engage and foster a positive and inclusive workplace culture.

**Skills**
- Strong problem-solving skills and ability to make cost-effective decisions under-pressure.
Confidence and maturity in communication skills, including excellent written and oral presentation skills.
Sound financial and commercial acumen.
Strong attention to detail and organisational skills.
Relationship-focused and strong interpersonal skills.
Ability to coach and manage teams and projects.

**Key Personal Drivers**
- Works to contribute to a positive team environment.
Takes accountability and responsibility for ensuring own and other actions.
Understands how their personal behaviour affects others and is committed to establishing positive interactions.
Remains current with industry and customer trends.
Cultivates a solution-orientated approach to all tasks, problems, and challenges.

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