Customer Service Representatives
4 weeks ago
What you’ll be doing
Permanent opportunity for an experienced Customer service officer to work for a global financial service within the automotive industry.
This role offers flexibility to WFH 2 days per week and will see you working from 8.30am - 5pm Monday - Friday, with the occasional saturday.
Key responsibilities include:
- Responding to finance customer enquiries and contract maintenance requests via various channels
- Responding to the National Dealer Network enquiries
- General administration tasks
- Provide a best-in-class customer experience to every customer, employee, or dealer
- Achieve Customer Service Team and individual KPI’s
- A proven track record of providing outstanding customer service
- Ability to thrive in a challenging and fast paced environment
- Excellent communication skills
- The ability to adapt to change quickly and problem solve
- Tech savvy and able to adapt to new systems
- A can-do attitude and willingness to learn
Benefits to you:
- Flexible working conditions ( 2 days WFH )
- $65k - 70k base+ super + 10% bonus
- Career development
- Work for an Iconic global brand
At Mars, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
To apply:
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