Help Desk Analyst

2 weeks ago


Burwood East, Australia Davidson Group Services Full time

This is an exceptional part time opportunity working Tuesday / Wednesday / Thursday for a global leader in communications and managed services.

Your responsibilities include:

- Escalate issues to Tier 2 as needed, as well as set customer expectations for follow-up
- Work within our ticketing system to create detailed work logs and improve technical documentation as part of our continual improvement process.
- Develop good customer relationships through excellent customer service

You will ideally possess:

- Previous Help Desk experience
- IT qualifications
- Strong written and oral communication skills
- ITIL knowledge highly desirable
- Knowledge of networking and radio communications highly desirable


  • Help Desk Analyst

    3 weeks ago


    Burwood East, Australia SPS COMMERCE Full time

    Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail...

  • Service Desk Analyst

    2 weeks ago


    Burwood, Australia Talent International Full time

    **Job Details**: **Location** Burwood **Salary** Negotiable **Job Type** Full Time **Ref** BBBH101577_1683598107 **Contact** Donal McCann **Posted** 29 minutes ago - Burwood Location - Government Agency - Level 1 and 2 Support - Windows Environment This Government agency is seeking for a Service Desk Analyst who will be responsible for provision...

  • Service Desk Analyst

    4 weeks ago


    East Melbourne, Australia Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Service Desk Analyst

    4 weeks ago


    Bentleigh East, Australia Officeworks Full time

    **Title**:Service Desk Analyst**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • Front Desk Officer

    3 weeks ago


    Burwood, Australia Sydney Metropolitan Institute of Technology Full time

    To provide efficient and effective services to students who come to inquire at the reception desk. - Help in efficient administration through arranging meetings with guests and appropriate officials. To make effective administration through proper recording and filing of documents. **Job Types**: Full-time, Part-time, Casual Part-time hours: 20 - 40 per...


  • Burwood, Australia Ideal Teams Full time

    Responsible for greeting practice members, answering phones and making appointments, accepting payments, ensuring compliance with front desk policies, and interacting with the treatment team. **What you will do** Our Practice is offering an opportunity to showcase your customer service and organizational skills as a part-time Front Desk Receptionist in our...


  • Burwood, Australia Ideal Teams Full time

    Responsible for greeting practice members, answering phones and making appointments, accepting payments, ensuring compliance with front desk policies, and interacting with the treatment team. **What you will do** Our Practice is offering an opportunity to showcase your customer service and organizational skills as a part-time Front Desk Receptionist in our...


  • Burwood, Australia Ideal Teams Full time

    Responsible for greeting practice members, answering phones and making appointments, accepting payments, ensuring compliance with front desk policies, and interacting with the treatment team. **What you will do** Our Practice is offering an opportunity to showcase your customer service and organizational skills as a part-time Front Desk Receptionist in our...


  • Burwood, Australia Chiro Match Makers Full time

    Responsible for greeting practice members, answering phones and making appointments, accepting payments, ensuring compliance with front desk policies, and interacting with the treatment team. **What you will do** Our Practice is offering an opportunity to showcase your customer service and organizational skills as a part-time Front Desk Receptionist in our...

  • Service Desk Manager

    4 weeks ago


    Bentleigh East, Australia Officeworks Full time

    **Title**:Service Desk Manager**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....


  • Burwood East, Australia Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...


  • Burwood East, Australia SPS COMMERCE Full time

    Description: Essential Responsibilities / Duties - Facilitate problem identification, research, and follow up to ultimate resolution, advocating for customer success - Assist customers seeking education and/or issue resolution while working with a variety of SPS Commerce products and services - Assess nature of customer needs and work to resolve issues...


  • Burwood East, Australia SPS COMMERCE Full time

    Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail...


  • Hampton East, Australia Clicks IT Recruitment Full time

    Position Title Content Server Technical Analyst Contract Length 12 months Reports to (Title) Platform Lead Job Purpose Team is responsible for the management and enhancement of various Content Management Systems and Applications. This role is within the Enterprise Content Management (ECM) team and will mainly supply all the required support and...


  • East Melbourne, Australia Villa Maria Catholic Homes Full time

    East Melbourne, VIC, Australia, 3002- Full time- **Permanent, full-time role within our growing Service Desk team!**: - **Enjoy a fantastic team culture plus development opportunities and career progression**: - **Competitive salary and awesome NFP salary packaging benefits** **About the role** You will provide a combination of Service Desk and Desktop...


  • Burwood East, Australia Country Fire Authority Full time

    Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do? We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with...


  • East Perth, Australia Talent International Full time

    **Job Details**: **Location** East Perth **Salary** Negotiable **Job Type** Full Time **Ref** BBBH90465_1664262026 **Contact** James Hardley **Posted** 1 day ago **_Key requirements of the role:_** - Allocate, monitor and resolve Incident and Service Requests, ensuring that agreed service level targets, KPIs and operational requirements are...


  • Burwood East, Australia SPS COMMERCE Full time

    Description: **Essential Responsibilities / Duties** - Facilitate problem identification, research, and follow up to ultimate resolution, advocating for customer success - Assist customers seeking education and/or issue resolution while working with a variety of SPS Commerce products and services - Assess nature of customer needs and work to resolve issues...

  • Test Analyst

    4 weeks ago


    Burwood, Australia Transport For NSW Full time

    **Test Analyst**: - Organisation/Entity: Transport For NSW- Job category: Information & Communication Technology- Job location: Burwood, NSW, AU, 2134- Job reference number: 96602- Employment type: Fixed Term Full-Time- Salary range: $113121.0-$126695.0 **You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus...

  • Performance Analyst

    3 weeks ago


    Burwood, Australia Sydney Trains Full time

    **Performance Analyst**: - Organisation/Entity: Sydney Trains - Job category: Projects - Job location: Burwood, NSW, AU, 2134 - Job reference number: 98462 - Employment type: Permanent Full-Time - Salary range: $114868.0-$132498.0 You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow. You're all about the...