Help Desk Analyst
7 months ago
This is an exceptional part time opportunity working Tuesday / Wednesday / Thursday for a global leader in communications and managed services.
Your responsibilities include:
- Escalate issues to Tier 2 as needed, as well as set customer expectations for follow-up
- Work within our ticketing system to create detailed work logs and improve technical documentation as part of our continual improvement process.
- Develop good customer relationships through excellent customer service
You will ideally possess:
- Previous Help Desk experience
- IT qualifications
- Strong written and oral communication skills
- ITIL knowledge highly desirable
- Knowledge of networking and radio communications highly desirable
-
Service Desk Analyst
7 months ago
East Melbourne, Australia Gallagher Full timeAbout Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...
-
Service Desk Analyst
4 days ago
Bentleigh East, Australia Officeworks Full time**Title**:Service Desk Analyst**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....
-
Front Desk Receptionist
4 days ago
Burwood, Australia Ideal Teams Full timeResponsible for greeting practice members, answering phones and making appointments, accepting payments, ensuring compliance with front desk policies, and interacting with the treatment team. **What you will do** Our Practice is offering an opportunity to showcase your customer service and organizational skills as a part-time Front Desk Receptionist in our...
-
Service Desk Manager
7 months ago
Bentleigh East, Australia Officeworks Full time**Title**:Service Desk Manager**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....
-
Presales Bid and Quote Analyst
7 months ago
Burwood East, Australia Motorola Solutions Full time**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...
-
Associate Customer Support Analyst
7 months ago
Burwood East, Australia SPS COMMERCE Full timeDescription: Essential Responsibilities / Duties - Facilitate problem identification and research, and drives resolution, advocating for customer success - Assist customers seeking education and/or issue resolution while working with a variety of SPS Commerce products and services - Assess nature of customer needs and work to resolve issues ranging from...
-
Customer Support Analyst
3 days ago
Burwood East, Australia SPS COMMERCE Full timeDescription: Essential Responsibilities / Duties - Facilitate problem identification, research, and follow up to ultimate resolution, advocating for customer success - Assist customers seeking education and/or issue resolution while working with a variety of SPS Commerce products and services - Assess nature of customer needs and work to resolve issues...
-
Associate Customer Support Analyst
2 months ago
Burwood East, Australia SPS COMMERCE Full timeDescription: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail...
-
Desktop Support Officer
4 days ago
Burwood East, Australia Country Fire Authority Full timeDo you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do? We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with...
-
Test Analyst
3 months ago
Burwood, Australia Transport For NSW Full time**Test Analyst**: - Organisation/Entity: Transport For NSW- Job category: Information & Communication Technology- Job location: Burwood, NSW, AU, 2134- Job reference number: 96602- Employment type: Fixed Term Full-Time- Salary range: $113121.0-$126695.0 **You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus...
-
Procurement Services Delivery Analyst
1 month ago
Burwood, Australia Transport For NSW Full time**Procurement Services Delivery Analyst**: - Organisation/Entity: Transport For NSW- Job category: Projects- Job location: Burwood, NSW, AU, 2134- Job reference number: 97480- Employment type: Fixed Term Full-Time- Salary range: $128409.0-$143815.0 **If you’re after impact, there’s no other organisation in Australia that delivers work on this...
-
Financial Analyst
2 months ago
Hawthorn East, Australia New Aim Pty Ltd Full time**Who We Are**: New Aim is Australia's largest and fastest-growing private ecommerce company. Since 2005, we've evolved from marketplace seller to ecommerce enabler, ranking among the 'Top 500 Private Companies' in Australia. We’re reimagining the possibilities of ecommerce, introducing new technologies to democratise business ownership, and inspiring...
-
Actuarial Analyst
4 weeks ago
Hawthorn East, Australia Assurant Full timeThe Actuarial Analyst supports various actuarial functions that include pricing, reserving, financial reporting, capital management & forecasting. They provide advanced analysis to moderately complex, defined tasks & projects. This role recommends and implements techniques which support Assurant operations in achieving its goals related to revenue and...
-
Labour Standards Analyst
7 months ago
Hawthorn East, Australia Coles Group Full timeWe’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. The engine room of our business, our Central Operations team...
-
Analyst Banking and Treasur
7 months ago
Hawthorn East, Australia Coles Group Full timeWe’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Finance makes it easier for us to win...
-
Dental Assistant
4 days ago
Burwood, Australia Maven Dental Group Full timeGreat team! - Open to training **Dental Assistant | Part Time | Maven Dental Inner West | Burwood** **Here’s a snapshot of what you’ll be doing** - All front desk and general administration duties including, greeting patients, booking/confirming appointments, managing recalls and processing payments with HICAPS. - Provide exceptional patient care and...
-
Campaign Analyst
7 months ago
Hawthorn East, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Technical Analyst
2 months ago
Hawthorn East, Australia Coles Group Full timeWe’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Our Technology team is the backbone of...
-
Financial Analyst, Liquor Operation
3 months ago
Hawthorn East, Australia Coles Group Full timeWe’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Finance makes it easier for us to win...
-
Loss Prevention Greenlife Analyst
7 months ago
Hawthorn East, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...